Blazing Fast Turnaround! Introducing Same Day Transcription and Captioning
We’re excited to introduce same day service for urgent transcription and captioning jobs. Turnaround can be selected at the time of upload (other options are standard turnaround: 4 business days, expedited turnaround: 2 business days, and rush turnaround: 1 business day). When making the selection you will see the completion deadline and additional charges. Although we set a deadline of +8 hours, in reality your files will be fast tracked and often completed even sooner.
If you’re uploading via FTP, simply drop the files in a folder called same_day_service.
There are a few limitations to be aware of. First, your files have to be uploaded between 8:00 am – 8:00 pm ET on a business day (Monday to Friday excluding holidays). If you miss the 8:00 pm cutoff, the clock will start at 8:00 am on the next business day. For example, if your files are uploaded at 7:59 pm on Tuesday, the deadline will be set for 3:59am (+8 hours later). If your files are uploaded at 8:01 pm on Tuesday, the deadline will be set for 4:01 pm on Wednesday.
Also, an individual file must be less than 10 minutes in duration.
One other caveat is that if you request same day service for more than 2 hours of content on any given day, we can’t guaranty the 8-hour turnaround, although we will still try to get everything done on time.