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3Play Media Integrates with thePlatform for Captioning, Subtitling, and Transcription

  • We’re excited to release our new integration with thePlatform! 3Play Media’s integration with thePlatform allows you to easily add closed captions and subtitles to your videos by linking your two accounts. Your videos will be transferred directly between 3Play Media and thePlatform; when your captions and subtitles are ready, they will automatically post back to your videos.

    This blog will show you how to get started! For more detailed information, please read our support articles.

    3Play Media Integrates with thePlatform for Captioning, Subtitling, and Transcription

    Step 1: Link Your thePlatform Account with 3Play Media

    The first step is to link your two accounts. Note that you will only need to do this one time; after 3Play Media and thePlatform are linked, you can easily submit videos for captioning and subtitling at any time.

    Select a User from thePlatform to Link to 3Play Media

    Log in to your thePlatform account. We recommend creating a captioning-specific Admin user to link to your 3Play Media account, but you can choose an already existing user, as well. To do this, navigate to the left nav bar and click Account Setup > Users, then click Add. Fill in your settings, and make sure you select Editor in the Role dropdown. Click Save.

    Select a User from thePlatform to Link to 3Play Media

    Take Note of Your Username, Password, and PID

    Take note of your username, password, and PID. Note that your PID is the letter combo at the beginning of your User ID (either mpx or mps). You’ll need these for the next step!

    Note: Any videos that you want to submit for captioning must have streaming enabled. You can change the server location from the Storage Server drop down in your thePlatform account.

    Set Up a Linked Account in 3Play Media

    Log in to your 3Play Media account and click the Upload button in the top left. Select Linked Account, then + New Linked Account. Select thePlatform. Enter the username, password, and PID from your thePlatform account and click Create Account. Once your accounts are linked, you’ll see that all of your videos from thePlatform appear in your 3Play Media account.

    Set Up a Linked Account in 3Play Media

    Step 2: Add Closed Captions to Your thePlatform Videos

    From the linked account page in 3Play Media, select the videos that you want captioned. Click Upload and specify turnaround options (you can choose up to same day service). When captions are completed, they will automatically post back to your videos. You can monitor the status of your captions from your 3Play Media account.

    Add Closed Captions to Your thePlatform Videos

    Step 3: Add Subtitles to Your thePlatform Videos

    You can add subtitles in different languages to your videos from your 3Play Media account. First, set up a translation profile by selecting Translation Profile on the Settings page. Once a video has been captioned, select the file from the My Files page. You’ll see the transcript of your file. From the top nav bar, select the Order dropdown and choose Translation. Select a language (or languages) for your subtitles, select a service level, and order your subtitles!

    Add Subtitles to Your thePlatform Videos

    Legal Requirements for Captioning Online Video

    As many online video publishers know, the FCC has implemented a number of laws in recent years that impose strict closed captioning requirements on the entertainment industry. Now, any video that previously appeared on television with captions must also be captioned when placed online. A recent FCC ruling declared that short video clips of larger programs must also be captioned online.

    However, caption frame rate and file format requirements are different for broadcast TV and IP-delivered media, so TV captions have to be significantly reconfigured to work online. It’s usually more expensive and more complicated to reconfigure the captions than to just create new captions. Using the 3Play Media integration with thePlatform, captioning your online video is simple and streamlined.

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