Customer Testimonials
“The IRS Office of Chief Counsel selected the right partner in 3Play Media. They’ve exceeded our expectations in terms of the quality of our captioned and transcribed files, turnaround time, ease of account management and customer service.”
Eric Granum
Internal Revenue Service
“3Play Media technology has enabled us to unlock the power of our consumer research by connecting video to high quality transcripts. The searchability that the interactive transcript provides increases our productivity in analyzing hours of interviews to find key insights. Plain text transcripts are no longer sufficient in comparison.”
Charlie Rader
Procter & Gamble
“Working with 3Play Media has been an ease and a joy. As a person who deals with technology, I do not look for a perfect service or product because I don’t think such a thing exists. What’s important is the customer service you get, and 3Play just plain rocks when it comes to helping out. In terms of tech, they are cutting edge and have a great UI for editing captions on the fly.”
Josh Harder
University of Wisconsin
“I’ve found 3Play Media’s captioning and transcription services to be very easy to use. The web tools are user friendly and the options are extensive. Their customer service has been exceptional with a light hearted tone of professionalism that belies their superior product knowledge and lower cost relative to the competition.”
Tim Griffin
Unitarian Universalist Association
“We have used 3Play Media to make dfxp files for closed captioning with Adobe Flash and we have been very satisfied with their service over the past year. Their price is right and they deliver quality service. We recommend them to anyone who needs closed captions.”
Les Vahsholtz
U.S. Environmental Protection Agency
“I rely heavily on 3Play Media for my transcription needs. I have always been impressed with the quality of their work and even more impressed with their customer service, which is top notch. I highly recommend this company.”
Cate Reavis
MIT Sloan
“My team here has been very impressed by your work. The quality has blown us away, and we couldn’t ask for a better turnaround time.”
Andrew Maclaren
Ann Arbor District Library
“The team at 3Play Media is young, sharp and talented! We trust them 1000% and they always deliver. What we like best about them is their attitude: they believe in the “no whining” work ethic and getting the job done right – the first time. More importantly, they understand attention to detail which is so crucial in the captioning and subtitling process. Another bonus is the “no attitude” approach they bring to every project. I have dealt with larger and smaller companies and the problem is that the larger company always lets you know that there’s someone bigger and more of a priority than you are, and the smaller houses don’t have the ability nor the man power to turn material quickly and be spot accurate. 3Play Media doesn’t have these issues and they know how to accommodate all of their customers. The bottom line – we love this team!”
Producer, Los Angeles
“3Play Media provides top-notch support on a quality service. I found the ability to edit my transcripts/captions online and download new copies any time to be particularly useful.”
David McHugh
University of Wisconsin
“3Play Media provides me a broad range of fast, reliable options. I am impressed how well they handle my highly scientific content with quick turnaround. Their web-based portal allows me to manage my projects with simplicity which is key in managing my multiple projects.”
David G. Kelemen, Jr.
The Davick Group
“As an Illinois public university, any video that we put online is required to have closed captioning. Often, we are working under tight dealines and 3Play Media has always come through for us with a quality product, on time. I highly recommend them!”
Phil, Southern Illinois University
“3Play Media provided prompt and highly accurate transcriptions, which we are using for a website to supplement audio interviews and photographs. Most useful to our project has been that the transcriptions come in a wide range of formats, from Word to QuickTime, with and without time codes, providing us versatile options for how to incorporate the transcripts on our website. 3Play Media’s team is helpful and responsive.”
Amy, Yale University
“We have used 3Play Media for a number of years. They have a great range of automated services, meaning that notification of transcripts and payments can be done quickly and efficiently. I would recommend 3Play Media’s transcription services without hesitation.”
Melanie, Your Business Channel
“Video paired with interactive transcripts really underscores the value and utility of video. Video content can be very powerful, but most business executives don’t have the time to wade through a video hoping they’ll find useful content. And, up to now, there’s been no quick way to make that assessment.”
Michael Lawson
MIT Industrial Liaison Program
“We’ve been incredibly happy with 3Play Media. Their speed, quality, and flexibility is consistently impressive. We always recommend their services.”
Hannah Alpert-Abrams
Idea Platforms
“We’ve been working with 3Play Media for just about a year. The thing that really sold me was the enthusiasm of the company for their offering and their commitment to customer service. Transcription is pretty important to us, but it’s not something we do in house. I was pretty impressed that 3Play Media was able to offer us a better rate than any of the transcriptionists that we had worked with up to that point. As for the quality, we’re very pleased with their work. The transcripts are extremely accurate. In some cases, I can almost tell that the person who’s done it has done some research because they know a company name or a person’s name that the average person on the street would not know. They’re not just another vendor providing a service for a fee. They have become a trusted partner. They care about their business the way we care about ours. And they do it extremely well, they’re very professional and very responsive.”
Christopher Benoit
50 Lessons
“3Play Media was friendly, responsive, and helpful in getting my files set up and answering questions. The captions I received are error-free, impeccably timed, and perfect for use in the classroom!”
Elizabeth Ellcessor
University of Wisconsin
“Nothing that I’ve seen lets you do all this in a simple easy package like this.”
Kris Brewer
MIT TechTV
“3Play Media’s website makes submitting and tracking assignments easy, even for a technophobe as myself. Even though the site provides plenty of self-service features, I still enjoy the personalized attention I get from them. They’re always quick to answer my questions.”
Paul Lombino
Freelance Editorial Services
“I used 3Play Media’s transcription services for a research project, and was very pleased with both the quality of the final product and the speed with which they completed the work. I would definitely use them again in the future.”
Amy, Colorado State University
“I see this really as a disruptive technology. I think we’ll look back at some point and wonder how we ever managed to work with video without captions and transcripts, because this technology is going to become ubiquitous.”
Laurie Everett
MIT World
