FAQ | Transcript/Caption Output Files

How do I download my transcript or closed caption files?

To download an individual file, navigate to the My Files page and click the Download link…

What transcript formats can be output?

Transcripts can be output to Text, MS Word, HTML, or JSON (time-synchronized).

What closed caption formats can be output?

Closed caption files can be output in the following format…

Will your formats comply with future W3C and accessibility requirements?

We provide all currently standard web caption formats. As new formats (e.g. for HTML5)…

Can you produce a custom XML output?

We can usually build any custom output format.

Can I use your SCC format to author DVDs?

We do not recommend using our SCC format to author DVDs. It is intended only for iOS applications…

How do I set up a web video player with closed captions?

It depends on the type of video player you are using. Here are a few examples, as well as additional…

If I’m using another video platform, can the caption files be posted back to my video platform?

It depends on which platform you are using. With some platforms, we have a round-trip integration…