Quick Start Guide
Step 1 – Create an account
Decide which plan is best for you (compare plans and pricing) and create an account. You will receive an email with a link to initiate your account and set up your password. If you have any questions, email us at email@example.com or call +1-617-764-5189.
Step 2 – Log in
Log into your account at http://account.3playmedia.com
Step 3 – Upload your files
There are several ways to upload your video or audio files. You can upload from your computer, send links, via FTP, or through a compatible video platform or lecture capture system. You can also upload using our API. Your files will begin processing as soon as they are uploaded.
Step 4 – Select the type of service
The standard service produces captions and transcripts. If you already have transcripts for your videos, the ‘Alignment Only’ option provides a faster, less expensive way to create captions and use the interactive video plugins.
Step 5 – Specify turnaround
Standard turnaround is 4 business days. You can also select 2-business-day, 1-business-day, or same-day turnaround for an additional fee. If your project is not urgent, we provide a discounted extended service, which is 10 business days.
Step 6. Wait for processing to complete
You can monitor the status of your files and keep everything organized.
Step 7. Download your captions and transcripts
After your files have been processed you can download any formats of captions and transcripts anytime. Your captions and transcripts stay in your account indefinitely.
|Integrations with video players, platforms, and lecture capture systems||Editing your captions after they have been processed|