Canada Seeks Feedback on Updating Accessibility Law

July 27, 2016 BY EMILY GRIFFIN
Updated: January 4, 2018


The Canadian government announced it would accept public comment on how to craft more comprehensive accessibility law for the nation’s disabled population.

Canada’s federal government lacks the kind of sweeping disability law that the United States observes (Americans with Disabilities Act). Accessibility law varies by province, with Ontario enacting some of the world’s strictest accessibility legislation (AODA).

Taking a cue from other countries demanding better accessibility policies, Canada is moving towards ensuring people with disabilities are properly and fully included in society.

Canadian Minister of Sport and Persons with Disabilities, Carla Qualtrough, delivered this message on an official video (with closed captioning, for course): “We have a long road ahead, but this is a big step to ensure our communities become more accessible for all Canadians.”

The Consultation

The first step in passing Canada’s new accessibility law is to solicit feedback on what the law should include.

The Office for Disabilities launched a public consultation campaign that lasts from July 2016 to February 2017. During that time, Canadian citizens are invited to submit suggestions to the government.

On the consultation’s official website, it states that the governments seeks comment on:

We have a long road ahead, but this is a big step to ensure our communities become more accessible for all Canadians.

Carla Qualtrough
Canadian Minister of Sport and Persons with Disabilities

  • The overall goal of the new accessibility law
  • Who should be covered
  • Which accessibility issues and barriers it should address
  • How it could be monitored and enforced
  • The frequency and timing of its renewal or revision
  • How to educate the public on the law
  • How to raise accessibility awareness

How to Give Feedback

Canadian citizens can submit suggestions for consideration via:

  • Calling 1-844-836-8126
  • Sending an email to
  • Sending mail to:Consultation – Accessibility Legislation
    c/o Office for Disability Issues
    Employment and Social Development Canada
    105 Hotel-de-ville St., 1st floor, Bag 62
    Gatineau QC K1A 0J9.
  • Visiting the Office for Disability Issues in person

To learn more about the most progressive disability legislation in Canada, download this white paper:

Download the white paper: Accessibility in Ontario: How the AODA Impacts Web and Online Video

Read the free report: 2017 State of Captioning.

The closed caption CC icon shown in the middle of a TV.