How Much Does It Cost to Review and Correct Caption Files In-House?

by Lily Bond in Video Accessibility

In our 2017 State of Captioning survey, 95% of respondents said they review their caption files for accuracy before publishing at least some of the time. But how much time does it take to review and correct caption files, and what is…

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Updated January 8, 2018

Revolutionize Your Video SEO with the New SEO Embed

by Lily Bond in Product Updates

There’s no stopping the continued rise of online video. Now, in 2017, 87% of online marketers use video content. With so many marketers relying on video to drive brand awareness and buying interest, SEO has never been more important. Without good video…

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Updated June 26, 2018

How to Make YouTube Videos Accessible and Interactive with One Click

by Lily Bond in How-To

With 300 hours of video being uploaded every minute, YouTube is a treasure trove of incredible video content that you may want to use on your site or in your course. But what if the video owner hasn’t added captions? Well, you’re…

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Updated January 4, 2018

How Do I Add Captions to My Videos?

by Lily Bond in How-To

So you have a video – but how do you add captions? There are three main ways to associate a caption file with a video: Upload Captions as “Side Car” Files The most common way to add captions to your videos is…

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Updated October 23, 2018

The Section 508 ICT Refresh Is Finally Here!

by Lily Bond in Industry Trends

Today, the US Access Board released a final rule updating the requirements for information and communication technology (ICT) according to Section 508 of the Rehabilitation Act and Section 255 of the Communication Act. The much-anticipated ICT refresh will reflect international standards for…

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Updated January 4, 2018

Upcoming Webinars: DOJ/OCR Rulings, Centralizing IT Accessibility, and Accessibility at Blackboard

by Lily Bond in Events

Happy 2017! We have an exciting webinar series planned for the new year that we are eager to share with you. Covering everything from DOJ/OCR rulings to Blackboard to centralizing IT accessibility, our January and February webinars will give you a comprehensive…

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Updated January 4, 2018

New Research Study Published: How Colleges Nationwide Are Handling Captioning

by Lily Bond in Industry Trends

In October, we released part one of a two-part research study on closed captioning in higher education, which covered how and why students use closed captioning for learning. We’re excited to announce the release of part two, which is now available for…

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Updated January 4, 2018

Take the Survey: The State of Captioning in 2017

by Lily Bond in Industry Trends

As we enter 2017, we’re eager to learn more about how and why organizations are captioning. What are the barriers? What solutions are being utilized? How is content prioritized for captioning? How much content are organizations currently captioning? Where does the budget…

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Updated January 4, 2018

How 3Play Media Guarantees Quality & Meets Deadlines

by Lily Bond in Company + Culture

  As a captioning company that guarantees over 99% accuracy (and averages 99.6%), we’re often asked how we can consistently maintain quality, standards, and deadlines. Much of the credit for that consistency comes from our amazing operations team! They manage our 1,000+…

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Updated January 4, 2018

An Interview with 3Play Media’s Customer Support Team

by Lily Bond in Company + Culture

  With over 1,800 customers spanning higher education, elearning, online video, enterprise, government, faith, and media & entertainment, our support team interacts with all types of content, people, and technical issues. So how do they keep all of our 1,800+ customers happy?…

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Updated July 23, 2018

5 Tips for Getting the Most out of Your 3Play Media Support Ticket

by Lily Bond in Company + Culture

  Customer support is incredibly important to us at 3Play Media. In a survey to our customers, we discovered that support stands out to them as one of the things about 3Play Media they love the most. In an effort to continue…

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Updated January 4, 2018

3 “Dear Colleague” Letters You Should Read About Inaccessible IT in Higher Ed

by Lily Bond in Video Accessibility

Because the ADA and Section 504, which were written before the Internet was a part of everyday life, don’t provide specific requirements for online learning, much of the responsibility for making IT accessible has been extrapolated from court rulings, lawsuits, settlements, and…

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Updated January 4, 2018