A Big Win for Accessibility Advocates in Domino’s Decision
Updated: April 20, 2021
After a long and tedious journey, the accessibility community is celebrating a victory today! The Supreme Court announced its decision to deny a petition from pizza giant Domino’s to hear whether its website is required to be accessible. The decision to deny this petition means that the previous decision made by a lower court against Domino’s, and in support of web accessibility will be left in place.
For those of you who might need a refresher, this all dates back to September 2016. Guillermo Robles, a blind man, filed a federal lawsuit against Domino’s Pizza after not being able to complete his order of a customized pizza due to the app’s lack of accessibility.
The original ruling was that the Americans with Disabilities Act (ADA) didn’t apply to the web. However, several years later on January 15, 2019, this finding was reversed by a panel of the 9th U.S. Circuit Court of Appeals.
The panel concluded that the company’s website and mobile app are critical avenues for the public to order online and find a nearby Domino’s restaurant. They noted that the “alleged inaccessibility of Domino’s website and app impedes access to the goods and services of its physical pizza franchises—which are places of public accommodation.”
Today’s decision from the justices to not hear the case is a big win and sets a great precedent for future web accessibility cases. The justices argued that if businesses do not have to maintain accessible sites, individuals with disabilities could be shut out from a large part of our economy. This lawsuit is one of many website accessibility lawsuits filed in the last several years. The number of cases filed increased from 814 in 2017 to 2,285 in 2018. All these cases were brought forth under the Americans with Disabilities Act (ADA).
Learn more about the trends in web accessibility lawsuits, and how organizations can learn from rulings in these lawsuits to ensure their websites are accessible.
This blog post is written for educational and general information purposes only, and does not constitute specific legal advice. This blog should not be used as a substitute for competent legal advice from a licensed professional attorney in your state.
Deep Dive on Major Web Accessibility Laws
There are about one billion people, or 15% of the global population, living with some form of disability who directly benefit from accessibility laws. According to The World Bank, individuals with disabilities are more likely to experience fewer opportunities for employment, higher…
Video Translation in a Hybrid World
After an unprecedented global pandemic that led to relying solely on digital communications, many people are slowly making their way back to in-person settings. Even as physical gatherings become more commonplace, however, we’re seeing many virtual components stick around in the form…
How to Handle Live Closed Captioning – and the Challenges
Technological innovation has paved a new way to conduct business, education, and life in general – particularly in a world forced to adapt to virtual substitutes during the pandemic. Most of the time, the technology we use is very helpful. For example,…