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Why Our Customers Love Us

by Elisa Lewis in Company + Culture

At the end of the year, we conduct an annual survey asking our customers about their experience with 3Play. When asked, “what’s your favorite thing about 3Play?”, our customers gave us their top six reasons why they absolutely love working with us!…

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Updated May 1, 2020

3Play Media Among Best Places to Work

by Elisa Lewis in Company + Culture

We’re not exactly counting, but it’s only the second week of the new year, and we’ve already won two awards. That’s right, Built In Boston put together a list of the 50 best small companies to work for in Boston. We’re proud…

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Updated December 19, 2019

Top 5 FBTS Stories of 2018

by Elisa Lewis in Company + Culture

2018 has been a great year for our storytelling project, Faces Behind The Screen. We’ve had the opportunity to interview people with sensory disabilities from all walks of life. Here are our top 5 FBTS stories of 2018. These individuals are breaking…

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Updated May 1, 2020

3Play Media to Donate Over $6,000 to Hearing Loss Assoc. of America

by Jaclyn Leduc in Company + Culture

Just over a month ago, we announced that our “3Play It Forward” campaign would be taking place on November 27th, also known as Giving Tuesday. Today, we are thrilled to announce that, thanks to this campaign and an abundance of support from…

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Updated June 3, 2019

Welcome to the New, Accessible 3Play Media Website

by 3mediaweb in Company + Culture

    Welcome to the new 3playmedia.com! We are completely new and improved. We’ve drastically changed our look, navigation, and accessibility, with the goal of making our website universally accessible and easier to navigate. We’ve redesigned with accessibility in mind. Our most…

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Updated June 3, 2019

Meet 3Play Media’s Transcriptionists

by Elisa Lewis in Company + Culture

At 3Play Media, our multi-step captioning and transcription method is what truly sets us apart from other video accessibility services. Leveraging technology in combination with human editing means that our transcript editors play a crucial role in making our company who we…

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Updated June 3, 2019

How 3Play Media Transcribes Non-American English Video Content

by Patrick Loftus in Company + Culture

  Most Americans probably don’t know what you’re talking about if you say ‘zed’ when pronouncing the letter ‘Z.’ So, how does an American transcription company achieve accuracy and consistency with non-American accents, dialects, and the correct spelling of words like “colour”…

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Updated June 3, 2019

How 3Play Media Guarantees Quality & Meets Deadlines

by Lily Bond in Company + Culture

  As a captioning company that guarantees over 99% accuracy (and averages 99.6%), we’re often asked how we can consistently maintain quality, standards, and deadlines. Much of the credit for that consistency comes from our amazing operations team! They manage our 1,000+…

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Updated June 3, 2019

An Interview with 3Play Media’s Customer Support Team

by Lily Bond in Company + Culture

  With over 1,800 customers spanning higher education, elearning, online video, enterprise, government, faith, and media & entertainment, our support team interacts with all types of content, people, and technical issues. So how do they keep all of our 1,800+ customers happy?…

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Updated June 3, 2019

5 Tips for Getting the Most out of Your 3Play Media Support Ticket

by Lily Bond in Company + Culture

  Customer support is incredibly important to us at 3Play Media. In a survey to our customers, we discovered that support stands out to them as one of the things about 3Play Media they love the most. In an effort to continue…

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Updated June 3, 2019
3Play Media Logo Installation at Our New Office [Time-Lapse Video]

3Play Media Logo Installation at Our New Office [Time-Lapse Video]

by Tole Khesin in Company + Culture

Today marks one week in our new offices at 125 Cambridge Park Drive! We love our new space which has a decidedly modern feel. A lot of time and effort went into designing a workplace we felt would keep everyone positive and…

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Updated June 3, 2019
3Play Media’s Top 10 Innovations of 2010!

3Play Media’s Top 10 Innovations of 2010!

by Tole Khesin in Company + Culture

10 – Interactive Transcript An embeddable plugin that bolts onto any video player to let users interact with and search video down to the spoken word. A snippet of code is all takes for almost any video player to communicate with the…

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Updated June 3, 2019