Why 3Play Media Is Better at Security

April 27, 2021 BY JACLYN LEDUC
Updated: October 13, 2021

3Play Media provides video accessibility services, such as closed captioning, transcription, translation, and audio description. Security is a critical part of our business, and we strive to provide our customers with peace of mind.

Data security is a top priority for 3Play Media. Customers entrust and rely on our security procedure to keep their data safe. This article will discuss our security policies and the steps we take to adhere to stringent security measures.


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3Play Media & Security

3Play Media has comprehensive security policies and procedures. Some of our goals include:

  • Ensure that customer data is encrypted and inaccessible to other customers and the public.
  • Ensure that customer data is accessible to 3Play Media staff only to the extent necessary to perform the required work.
  • Prevent loss or corruption of customer data.
  • Provide timely notifications in the event of a downtime.

Our complete Security Policy also covers procedures surrounding data storage, HIPPA, data collection, and governance.

How We Perform Security Assessments

3Play Media utilizes CyberGRX, an in-depth, third-party security assessment that offers customers peace of mind regarding 3Play Media’s security practices.

CyberGRX closely reviews 3Play Media’s security policies and procedures and identifies both inherent and residual risks. It uses threat analysis and independent evidence validation to provide customers with a holistic view of 3Play Media’s cyber risk and maps to industry-standard cybersecurity frameworks (e.g., NIST 800-53 v4 and ISO 27001).

Here’s how CyberGRX helps 3Play Media’s customers:


The 3Play Media team works continuously to update and improve our security policy and procedures. The information in this blog is subject to change. Be sure to reach out to us if you have questions about our security.

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1. Ensures a thorough security assessment.

Through CyberGRX, 3Play Media answered nearly 600 questions and underwent two rounds of audits to provide a broad view of information security policy, process, and controls, including incident management. This encompassed greater diligence than 3Play Media typically sees in individual customer inquiries.

2. Provides transparent and updated analysis.

Customers have ongoing access and up-to-date visibility through CyberGRX’s information exchange platform. While a traditional assessment is static, 3Play can periodically update the data. CyberGRX provides you with the latest report in its Exchange Portal to ensure you have accurate security information.

3. Delivers a robust assessment while saving time and money.

CyberGRX assessments save customers time by modernizing and streamlining inefficient processes that come with shared and static spreadsheets. You’ll have access right away, plus you’ll dodge any applicable service fees and costs associated with bespoke security assessments that likely only cover a fraction of the controls that CyberGRX reviews.

How Our Security Assessment Stacks Up

How does the CyberGRX security assessment stack up to the traditional approach? Contrary to traditional security assessments, CyberGRX takes a comprehensive approach to ensure you have a validated, up-to-date view of 3Play Media’s security portfolio.

Traditional Approach CyberGRX Approach
Honor System: Relies on the third-party (3Play Media) to interpret questions and provide accurate answers. Validated: Assessments include a variety of validation levels that accurately and objectively represent risk level.
Static Assessment: Provides a point-in-time view of security and privacy risks. Dynamic Assessment: Provides an up-to-date view of data presented via online dashboards.
Customized: Bespoke and industry assessments identify gaps, but insights are often buried in a spreadsheet. Comprehensive: Utilizes five broad control groups and presents the data in a structured and actionable format..

Information Security (Infosec) Packet

In addition to CyberGRX, we provide customers with an information security (InfoSec) packet available upon the customer’s request. It contains a selection of our most requested documents for security, privacy, and third-party risk assessments.

The Infosec packet aims to answer most of our customer’s security-related inquiries. It contains information such as:

  • Our security policies and procedures (SPP)
  • Our latest business continuity and disaster recovery plan (BCP/DRP)
  • A high-level visual overview of our architecture
  • Vendor security assessment reports
  • Additional security-related reports and certifications

Feel Confident About 3Play Media’s Security

We’ve prioritized implementing robust and reliable security measures. We take special care to ensure customers have peace of mind and feel confident that we will protect their data.

Choosing a video accessibility vendor that’s the right fit for your company is already a big decision. With 3Play Media, security is one less thing you’ll need to worry about.

If you have questions about security, we’re happy to answer them. Want to learn more about 3Play Media’s security measures or inquire further about the CyberGRX security assessment? Reach out to us today.

Ready to move forward with making your videos more accessible with us? Learn more about all our services.

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