Brightcove Live Integration Setup 🔧

Follow these steps to link your Brightcove account to a 3Play Media project in order to create live auto captions for Brightcove Live videos.


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*Contact your Brightcove account manager to have them enable the Brightcove Live Module, and you will receive a Live API key.

➡️ Step 1: Navigate to Brightcove Linked Account Settings


Brightcove 3play Support

Once your Brightcove Account Manager has enabled the Brightcove Live Module, you will receive a Live API key. Log in to 3Play Media and make sure you’re within the project where the Brightcove integration was set up.

Click Upload Media > Linked Accounts and then select the linked Brightcove account. Click on Edit.

➡️ Step 2: Add Live API Key to Integration Settings


Live API Key

Scroll down to the bottom of the Brightcove linked account settings page and enter the Live API key.

Click Update once the key has been added.


➡️ Step 3: Configure Caption Delivery Settings

Our integration with Brightcove Live supports two different methods of caption delivery:

  1. Native player captions (608) – captions appear natively within the Brightcove player
  2. 3Play captions via iFrame or Javascript embed – captions appear outside of the Brightcove player

You can set your preference for the caption delivery method in the Live Auto Captioning project settings, so that every future event inherits those settings automatically.

For this guide, we’ll walk through the process for enabling native player captions (608) for Brightcove Live.

live auto captioning settings


You can also set your preference on the individual event level, under Advanced Settings.

Edit advanced settings. Caption playback is supported through Brightcove Player 608 encoding (appearing natively within the Brightcove Player) OR 3Play Captions via iFrame or JS Embed (displayed outside of the Brightcove Player)



➡️ Return to the Full Brightcove Live Auto Captions How-To Guides

Live Automatic Captioning Quality

How-To Guide: Learn how everything you need to know about live automatic captioning quality.

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