Title III of the ADA: How Does it Apply to Hotels, Restaurants, and Businesses?

Over the last year, more hotels and restaurants have seen an increase in Title III ADA lawsuits against their websites, reservation policies, service animal policies, and architectural violations..

Title III of the ADA applies to places of public accommodations such as restaurants, hotels, and other businesses. It requires that such places must not discriminate against people with disabilities.

In this webinar, Marc Dubin, former Senior Trial Attorney of the US Department of Justice and CEO of ADA Expertise Consulting, will discuss the most common violations of the ADA that hotels, restaurants, and other businesses must address. In addition, each participant will be provided with a confidential quiz on service animal policy to help them assess their staff’s knowledge of the law and the risk that lack of training poses. Marc will hold all responses in confidence, and work with businesses to help them reduce their risk of ADA litigation or respond to ADA litigation.

This webinar will cover:

  • New Reservation Requirements For Places Of Lodging – What You Need To Know When Taking Reservations From Guests With Disabilities And Posting Information About The Accessible Features Of Your Place of Lodging
  • Service Animal Policy – Common Mistakes, and What To Do When A Guest With A Dog Insists That It Is A Service Dog
  • Websites and the ADA – What You, And Your Web Developer, Often Overlook That May Result In ADA Liability
  • Architects and the ADA – What You Need To Be On The Lookout For To Avoid ADA Liability, Especially If Rebuilding After A Disaster


Marc Dubin
CEO l ADA Expertise Consulting

Jaclyn Leduc (moderator)
3Play Media