Retrieving Live Auto Captions After Completion of a Zoom Event 🎥

This guide explains how to retrieve a caption file following the completion of a Zoom meeting or webinar that was live auto captioned by 3Play.

business people shaking hands

There are three ways to retrieve a caption file after a meeting or webinar:

1. Local Download from Zoom

2. Cloud Download from Zoom

3. From 3Play Media’s account system

1. Local Download ⬇️

zoom navigation bar

 

If a meeting or webinar was recorded locally, the Zoom Meeting will record to the host’s device following the conclusion meeting or webinar.

Log into Zoom.us and click schedule a meeting

 

meeting options page on Zoom

 

While scheduling a meeting, navigate to meeting options and record the meeting automatically.

After the conclusion of the meeting or webinar, a local download will be started that will include an .mp4 of the meeting or webinar, an .m4a of the audio, a .txt of the chat text, a .txt of the captions, and a .vtt of the captions.

 

2. Cloud Download ☁️

meeting options page on Zoom

 

If a meeting or webinar was recorded in the cloud, the Zoom Meeting will record to the host’s device following the conclusion meeting or webinar.

 

recordings tab under my account in zoom

 

After the conclusion of the meeting, navigate to My Account > Recordings.

 

zoom recording

 

Navigate to the desired recording, and click the download button.

 

3. From 3Play Media 👇

 

Follow the directions for the normal 3Play download process, outlined here.

Follow the directions to upgrade live auto captioning to full transcription, outlined here.

 

 

➡️ Return to Full Zoom Live Auto Captioning How-To Guides

3PlayMedia
Add Captions to Zoom Recordings

How-To Guide: Learn how to add captions and transcripts to Zoom Video Conference Recodings.

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