How to Set Up Live Auto Captions for Zoom Webinars 🎙️
Follow this guide to schedule Live Auto Captioning for a Zoom Webinar once it has been scheduled within Zoom and once Zoom has been linked to your 3Play Media project.
➡️ Step 1: Schedule a Live Auto Captioning Event
Navigate to your 3Play Media account and click Live Auto Captioning.
Under the Schedule New Event section on the right, select your Zoom integration.
➡️ Step 2: Schedule Webinar in 3Play
The webinar that was scheduled in Zoom will display.
Check the box of the Zoom webinar that needs Live Auto Captioning, enter a start time and date, and click Submit.
NOTE: The scheduled time for the Zoom webinar will appear as the default time displayed in 3Play, but any time can be selected. The time selected here will be the earliest that 3Play Live captions can be used on this webinar. This is the time that the 3Play live server will become available, and if a time for the captioning event is set after the start time of the webinar, the captions will not be available at the start of the Zoom webinar. In order to make sure everything is up and running in time for the participants to enter the webinar, it is best to schedule the 3Play captioning event at least 5 to 15 minutes before the scheduled time of the Zoom webinar.
➡️ Step 3: Copy Caption API Token for Zoom Webinar
After scheduling both the Zoom webinar and the 3Play Live Captioning Event, start the webinar and click the CC Closed Caption button.
Click “Copy the API token“.
➡️ Step 4: Paste the Zoom API Token for the Zoom Webinar into 3Play
This webinar should appear under the Scheduled and In Progress Live Auto Captioning Events section of the Live Auto Captioning page.
Paste the API Token from Step 1 into the Caption Ingest URL field and click Update.
➡️ Step 5: Live Stream Webinar and Begin Captioning
Once it’s time to begin the webinar, initialize the webinar in Zoom and once the client is active, click More > Live on Custom Live Streaming Service.
Important: You must do this at or shortly after the Live Event start time scheduled in 3Play. If the event in 3Play is scheduled for 3:00 pm but you attempt to go live at 2:58 pm, the 3Play live server will not be ready and the webinar will not be able to go live. Please wait until the 3Play Live captioning event start time to try again, and refer to the instructions in Step 2 of this guide.
➡️ Step 6: Enter Live Stream Credentials When Prompted
You will be prompted for a Stream URL and Stream Key, which can be found on your Live Event Details page in your 3Play account. After going live, a web page will open up and ask for these details, which can be found on the 3Play Live event in the 3Play account system. For Live streaming page URL, enter 3playmedia.com or any website. This field is required but the value has no bearing the zoom meeting or the live captions.
Captions should now appear within 5-10 seconds.