Getting Started Guide

Getting Started with Live Captioning

A Step-by-Step Guide

Live captioning is 3Play Media’s most popular offering. This guide walks you through some helpful basics to know when getting started.


Overview

Explore our collection of self-serve resources designed to equip you with everything you need for a seamless live captioning experience. From setup guides to troubleshooting tips, we’re here to help every step of the way.

⚠️ Make sure your platform settings allow us to access event audio – this is a critical first step for 3Play to create and send captions!

How-to video tutorials

How to order reoccurring accommodations

Student guide to class captioning

Resources for AIM integration users

Our integration with Accessible Information Management provides push-button simplicity for
scheduling, staffing, and sharing an entire semester’s worth of live accommodations with your students.

How to order with AIM DSV4

How to order with AIM DSV5

AIM + 3Play at a glance

AIM Live Captions support guide

Support Resources