Caption thousands of videos without lifting a finger.
With dedicated support and scalable solutions, we effortlessly match the growing demands of your content reach, so every video you create gets captioned.
Automation
Automate your file transfers and get your time back.
Forget about managing files. Just link directly into the platform, and your files will be automatically captioned and posted exactly when they’re needed.
Flexible APIs
Build powerful workflows with 3Play’s API. Submit files in bulk, track progress in real time, and get completed captions delivered automatically – no manual work required.
30+ video platform integrations
Order, track, and publish captions directly in platforms like YouTube, Vimeo, Brightcove, and Kaltura – no switching tools or exporting files.
FTP
Use secure FTP or SFTP to submit and retrieve large volumes of files. Ideal for batch workflows and media libraries with legacy systems.
AWS workflows
Connect your S3 buckets to 3Play and automate the entire captioning process – upload in, captions out, no clicks needed.
Industries
Captioning Solutions Across Sectors
Media & Entertainment
Your content is your brand, and our professional captioning solutions protect and elevate it.
We help media and entertainment companies deliver an inclusive viewing experience, expanding your audience and boosting engagement across all your platforms.
Higher Education
Create high-quality captions and transcripts for all online video content.
This reliable solution ensures your organization meets essential compliance standards, including Title II of the ADA and Section 504 and 508 of the Rehabilitation Act.
Technology
Scale accessibility across all your online content, fast.
Our platform helps technology companies extend the reach of their training, marketing, and communications content to a wider audience, while also boosting SEO and fostering greater engagement among all customers and employees.
Online Video
Unlock the full SEO power of your videos with professional captions and transcripts.
Our solutions help online video creators and digital publishers make their content accessible, searchable, and ready for a global audience.
Trust
Accurate, Compliant Captions Backed by Human Expertise
Maintain compliance with WCAG, EAA, ADA, and CVAA standards without sacrificing speed.
Accuracy SLA
We stand behind our work with a 99% accuracy guarantee on all professional captioning, so you can meet standards with confidence and publish without second-guessing.
Guaranteed compliance with all major accessibility laws
3Play captions meet requirements under WCAG, EAA, ADA, and CVAA, backed by legal expertise and trusted by organizations across education, media, and enterprise.
Case Studies
Success in Captioning: Customer Results
This American Life
This American Life saw a 6.68% increase in unique visitors after adding transcripts.
Discover Digital Networks
Discover Digital Networks saw an 13.48% increase in views within 14 days of adding captions.
Dell Technologies
Dell captured 20% more customers after adding captions to videos.
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Captioning FAQs
Closed captioning is the time-synchronized, textual display of a video’s dialogue and all essential non-speech audio (like music or sound effects) that viewers can turn on or off, making video content fully accessible to the deaf and hard-of-hearing community. You can learn more in our article, The Ultimate Guide to Closed Captioning.
Yes, we offer both live professional captioning and live automatic captioning powered by automated speech recognition. Our live captioning services integrate seamlessly with platforms like YouTube, Zoom, Facebook, Brightcove, JW Player, and any RTMP stream.
We support captioning in 50+ languages, including Spanish, French, German, Italian, Portuguese, Chinese, Japanese, Korean, Arabic, and many more. View the full list of supported languages.
Predicted Caption Accuracy is a proprietary feature from 3Play Media that uses Artificial Intelligence (AI) to estimate the quality and Word Error Rate (WER) of a machine-generated caption file before a human has reviewed it. This allows you to set accuracy thresholds to either post back ASR or automatically upgrade to human review.
We offer automated and manual caption placement services to help you meet FCC requirements cost-effectively. Automated caption placement uses an algorithm to analyze the screen and determine the position of the caption frame. With manual caption placement, a transcript editor personally checks the placement of each caption frame, ensuring 100% that captions don’t block important visual elements.
Yes, we offer Automated Speech Recognition (ASR), or auto captions, with an option to add human review at a later time Click here to learn more about ASR.
We guarantee a minimum of 99% accuracy and our actual measured accuracy averages 99.6%. We achieve this level of accuracy the first time and every time, eliminating the need for review and rework. This article describes the effort we invest to make sure we always achieve at least 99% accuracy.
No. Many vendors chop up each video into micro segments that are split up among numerous transcriptionists. This creates inconsistencies and quality issues. We use a single transcriptionist to work on a file from beginning to end. This ensures that the transcriptionist has the full context of the content to better identify proper nouns and that the transcript contains completely consistent standards and spellings.
Our transcriptionists are a critical part of our process at 3Play Media, and are treated as such. All transcriptionists go through a rigorous certification process. They are unique individuals who are detail-oriented, have a strong grasp of English grammar, and are eager to help your content be the best and most accessible it can be.
If you need a flawless transcript, we offer a full review option. This typically increases accuracy to 99.9%. Another option is to review and edit the files yourself, using the caption editor.