Uninterrupted Connectivity
Our geographic redundancy, adaptable servers, and instant replication ensure uninterrupted access.
Protecting Every Word as Precious Data
In the realm of captioning, each word isn’t just text—it’s valuable data. While some captions are public information with minimal impact if exposed, others carry strategic, financial, or sensitive weight. Our robust security protocols guard your content with unparalleled care, while also protecting your personal data.
Security is Our Priority
At 3Play Media, we’re not just about enhancing media accessibility; we’re champions of security and privacy. With a vast array of services ranging from closed captioning to audio description, we understand the significance of safeguarding your media and personal data in a digital landscape rife with threats.
Our holistic security approach extends far beyond compliance; it’s a pledge to protect your data with utmost vigilance.
To request our security documents, please visit our Trust Center.
Efficient Recovery
Our Business Continuity Plan creates a foundation for swiftly restoring services during issues and is backed by transparent communication for planned downtimes and updates.
Infrastructure is Code
Our coded infrastructure enables automated management and security, ensuring consistent application of settings and reducing vulnerabilities.
Data Encryption
We encrypt data for storage and backups. You maintain control over data retention. Our system’s resilience shines through triple-replica backups and secure transmission, delivering end-to-end security.
Data Handling
Your card transactions are safe with a trusted third-party processor. Cookies contain a code only our server understands, not readable by humans, to recognize users during sessions.
Data Protection
Trained staff, under confidentiality agreements, ensure secure management with swift breach response and encrypted communication for data privacy.
Our Compliance and Certifications
Soc 2 Type II
This certification stands as a testament to our commitment in safeguarding the data we handle throughout our business operations – a promise we make to you, our valued customers.
HIPAA
We’re HIPAA compliant and undergo annual penetration testing. All staff, accessibility services professionals, contractors are vigilant to protect the privacy and security in all forms—from printed to electronic information.
GDPR
At 3Play Media, we believe in the power of your privacy and we stand committed to this principle. For more information, please review our privacy policy.
Infosec Program
We uphold a comprehensive information security program encompassing governance, staffing, policies, controls, and safeguards to ensure security, confidentiality, availability, processing integrity, privacy, and assurance.
CPRA
We’ve implemented robust data privacy measures and provide consumers with more control over their personal information, ensuring compliance with CPRA regulations.
Trusted Partner Network
We uphold industry certifications for Trusted Partner Networks, ensuring the protection of sensitive information within the defined scope of 3Play Media Offerings.
Are You Choosing the Right Captioning Vendor for Your Security Needs?
This resource equips you with practical advice to ensure your chosen vendor aligns seamlessly with your security requirements. Your company’s sensitive information, data integrity, and operational safety deserve the utmost protection.
