Add Captions, Translations, & Audio Description in One Place
Add Captions, Translations, & Audio Description in One Place
Highly accurate, reliable and simply integrated solutions powered by patented 3Play Media technology.
EXPRESS
A pay-as-you-go solution with no commitments. Designed for individuals.
- Captioning & transcription
- Audio description
- Caption encoding for social videos
- Spanish captioning
- One user, one project
- Easy upgrade path
PRO
A subscription-based solution with dedicated support designed for teams.
- Captioning & transcription
- Live automatic captioning
- Audio description
- Translation & subtitling
- Multiple projects, multiple users
ENTERPRISE
An enterprise-level solution designed for businesses with complex needs.
- Captioning & transcription
- Live automatic captioning
- Audio description
- Translation & subtitling
- Multiple projects, multiple users
- Custom workflows, formats, and turnaround
- Dedicated account manager & onboarding
Unsure which plan? Take the quiz
Looking to work for 3Play Media? Apply Here
What You Get with 3Play
What You Get with 3Play
AUTOMATION
We can accommodate numerous workflows, formats, and turnaround times to match your needs.
SECURITY
We have strict security policies and use data encryption - inaccessible to other customers and the public.
SCALABILITY
We have a deadline compliance 99.9% & can process large quantities of files. We grow with you.
STRICT SLAs
We are the only vendor that offers guarantees for turnaround, accuracy, support, and security.
INNOVATION
Our proprietary platform leverages 11 patents, unique and proprietary datasets, and machine learning/AI.
FUTURE-PROOF
Find all your video compliance needs in one place and easily add-on services as you need.
4/5
Customer happiness with our service.
4/5
Customer satisfaction with our quality.
4.5/5
Customer satisfaction with our technical support.
Compare Plan Features:
ExpressLight volumes of content
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ProMedium volumes of content
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EnterpriseHigh volume content
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| Captioning & Transcription | English & Spanish Only | 25+ Languages | 25+ Languages |
| Audio Description |  |
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| Translation/Subtitling | |
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| Live Auto Captioning | |
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| Caption Import | |
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| Transcript Alignment | |
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| ASR Only | |
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| HIPAA-Compliant Workflow | |
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| Caption Encoding | |
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| Caption Editor | |
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| Upload Options | Computer, YouTube, Vimeo | 30+ Integrations, Links, FTP | 30+ Integrations, Links, FTP, API |
| Integrations | YouTube, Vimeo | 30+ | 30+ |
| Upload Approval | |
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| 50+ Caption Formats
Transcript, Web, & SMPTE formats
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| Advanced Caption Formats
EBU.STL, CAP, 608/708, AVID
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| Custom Formats | |
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| Vertical Caption Placement | |
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| Users | 1 | Multiple Users | Multiple Users |
| Projects | 1 | Multiple Projects | Multiple Projects |
| Manage User Permissions | |
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| Transcription Settings/Glossaries | |
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| Interactive Plugins | |
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| SEO Tools | |
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| LMS Compatibility | |
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| Video Search & Clipping |
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| Premium Phone & Email Support | |
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| 400+ Support Articles | |
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| Dedicated Account Manager | |
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| Implementation & Onboarding | |
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| Custom Account Configurations | |
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| Advanced File Tracking Tools | |
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| Single Sign On | |
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| Project-Level Billing Options | |
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| Custom Pricing | |
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| Custom Turnaround Options | |
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| Custom Workflows | |
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| Professional Services | |
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| Create Account | View Pro Pricing | View Enterprise Pricing |
Quick FAQs
What is your accuracy rate?
We guarantee over 99% accuracy on all files, regardless of which account type you choose. Our measured accuracy rate is 99.6%, and we strive to provide flawless files.
What do I get back when I upload a video or audio file?
You will be able to download caption and transcript files in over 50 different formats. The format you need will depend on the platform you are using to publish your videos. You can learn more about the right format for you in our support docs.
If you need the captions burned into your video file, you can always order caption encoding or open captioning.
Is the price the same for audio and video files?
Yes, we treat audio and video files the same way!
Do you charge separately for transcription and captioning?
No! Unlike most captioning vendors, our price includes both captions and transcripts in over 50 different output formats.
Do you offer live captioning and transcription?
Yes, we offer a Live Auto Captioning service for Pro and Enterprise customers. We integrate with top live streaming video and meeting platforms such as YouTube, Zoom, Brightcove, and Facebook. We also have a workflow for captioning any standard RTMP stream.
Do I have to pay for the interactive transcript and other plugins?
No. All of our plugins, including the interactive transcript, are included with a Pro or Enterprise account.
When will I get my files back?
We have several different turnaround options, ranging from 2 hours to 10 days. You can select turnaround when you upload!
What are the billing options?
If you are on our Express plan, you can pay by credit card. If you are on our Pro or Enterprise plan, you can choose to pay by credit card or we can invoice you.
Is there a minimum amount of video required to become a customer?
There is no minimum requirement to become a customer. Our Express account is designed specifically with this in mind. We do have commitment-based minimums for our Pro and Enterprise plans, please reach out to see if you qualify.
Is there a minimum video or audio file duration?
There is a 1-minute minimum. After that, you pay for the exact duration of each file, rounded to the nearest second.
Stars
(Avg. Customer Rating)
Percent
(Measured Accuracy)
Million
(Videos Captioned)