Find your perfect plan for captioning and video accessibility
3Play Media provides three different plans for closed captioning, transcription, translation, and audio description services to suit your company’s needs. Regardless of the plan you choose, we universally guarantee over 99% accuracy on all orders.
1 user, 2 upload methods, YouTube/Vimeo integrations. English/Spanish captioning and audio description.
Multiple users, upload methods, & integrations. Captioning, audio description, translation.
Custom and flexible workflows available. 30 hour minimum commitment.
When you choose 3Play Media, you get:
Guaranteed 99% Accuracy:
3Play Media provides the highest accuracy in the industry. Our measured accuracy rate is 99.6%!
Captioning that scales:
Whether you have one video or thousands of videos, our accuracy and deadline guarantees apply to everyone.
Deadline Compliance:We have strict SLAs, and in the rare case we miss a deadline, we’ll refund you to the next turnaround level.
No hidden fees:You won’t be hit with unexpected charges for things like speaker IDs, advanced formats, or time codes.
Amazing Support:Over 400 up to date support articles, and an incredible support team rated 5 stars by our customers.
Legal Compliance:We provide everything you need to comply with WCAG, Section 508, ADA, and FCC regulations for video.
Unsure which plan is right?
3Play Media is the ideal vendor - quick, responsive and able to deliver on their product for good value within a tight timeframe.
Compare Plan Features:
ExpressUnder 5 Hours of Video | BEST VALUE! ProOver 5 Hours of Video | EnterpriseOver 30 Hours of Video | |
|---|---|---|---|
| Captioning & Transcription | English & Spanish Only | 16 Languages | 16 Languages |
| Audio Description |  | | |
| Translation/Subtitling | | | |
| Live Auto Captioning (Beta) | | | |
| Caption Import | | | |
| Transcript Alignment | | | |
| ASR Only | | | |
| HIPAA-Compliant Workflow | | | |
| Caption Encoding | | | |
| Caption Editor | | | |
| Upload Options | Computer | Computer, Links, FTP, API, Cloud Storage | Computer, Links, FTP, API, Cloud Storage |
| Integrations | YouTube, Vimeo | 30+ | 30+ |
| Upload Approval | | | |
| 50+ Caption Formats Transcript, Web, & SMPTE formats | | | |
| Advanced Caption Formats EBU.STL, CAP, 608/708, AVID | | | |
| Custom Formats | | ||
| Vertical Caption Placement | | | |
| Users | 1 | Multiple Users | Multiple Users |
| Projects | 1 | Multiple Projects | Multiple Projects |
| Manage User Permissions | | | |
| Transcription Settings/Glossaries | | | |
| Interactive Plugins | | | |
| SEO Tools | | | |
| LMS Compatibility | | | |
| Video Search & Clipping | | | |
| Premium Phone & Email Support | | | |
| 400+ Support Articles | | | |
| Dedicated Account Manager | | | |
| Onboarding | | | |
| Custom Account Configurations | | ||
| Advanced File Tracking Tools | | ||
| Single Sign On | | ||
| Flexible Billing Options | | ||
| Custom Pricing | | ||
| Custom Turnaround Options | | ||
| Custom Workflows | | ||
| Professional Services | | ||
| Create Account | View Pricing | Schedule a Demo |
Quick FAQs
What is your accuracy rate?
We guarantee over 99% accuracy on all files, regardless of which account type you choose. Our measured accuracy rate is 99.6%, and we strive to provide flawless files.
What do I get back when I upload a video or audio file?
You will be able to download caption and transcript files in over 50 different formats. The format you need will depend on the platform you are using to publish your videos. You can learn more about the right format for you in our support docs.
If you need the captions burned into your video file, you can always order caption encoding or open captioning.
Is the price the same for audio and video files?
Yes, we treat audio and video files the same way!
Do you charge separately for transcription and captioning?
No! Unlike most captioning vendors, our price includes both captions and transcripts in over 50 different output formats.
Do you offer live captioning and transcription?
Yes, we offer a live auto captioning service for Pro and Enterprise customers. We integrate with top live streaming video and meeting platforms such as YouTube, Zoom, Brightcove, and JW Player, with Facebook also coming soon.
Do I have to pay for the interactive transcript and other plugins?
No. All of our plugins, including the interactive transcript, are included with a Pro or Enterprise account.
When will I get my files back?
We have several different turnaround options, ranging from 2 hours to 10 days. You can select turnaround when you upload!
What are the billing options?
If you are on our Express plan, you can pay by credit card. If you are on our Pro or Enterprise plan, you can choose to pay by credit card or we can invoice you.
Is there a yearly contract or licensing fee?
A contract is not required, and you only pay for what you use.
Is there a minimum amount of video required to become a customer?
The Express plan has no minimum. The Pro plan has a minimum commitment of 5 hours and the Enterprise plan has a minimum commitment of 30 hours.
Is there a minimum video or audio file duration?
There is a 1-minute minimum. After that, you pay for the exact duration of each file, rounded to the nearest second.
Stars
(Avg. Customer Rating)
Percent
(Measured Accuracy)
Million
(Videos Captioned)
Want to chat about what plan is right for you?