Add Captions, Translations, & Audio Description in One Place


Highly accurate, reliable and simply integrated solutions powered by patented 3Play Media technology.

EXPRESS

A pay-as-you-go solution with no commitments. Designed for individuals.

  • Captioning & transcription
  • Audio description
  • Caption encoding for social videos
  • Spanish captioning
  • One user, one project
  • Easy upgrade path

 
Create a Free Account

PRO

A subscription-based solution with dedicated support designed for teams.

  • Captioning & transcription
  • Live automatic captioning
  • Audio description
  • Translation & subtitling
  • Multiple projects, multiple users

View Pro Pricing

ENTERPRISE

An enterprise-level solution designed for businesses with complex needs.

  • Captioning & transcription
  • Live automatic captioning
  • Audio description
  • Translation & subtitling
  • Multiple projects, multiple users
  • Custom workflows, formats, and turnaround
  • Dedicated account manager & onboarding

View Enterprise Pricing

 

Unsure which plan? Take the quiz

Looking to work for 3Play Media? Apply Here

What You Get with 3Play


AUTOMATION

We can accommodate numerous workflows, formats, and turnaround times to match your needs.
 

SECURITY

We have strict security policies and use data encryption - inaccessible to other customers and the public.

SCALABILITY

We have a deadline compliance 99.9% & can process large quantities of files. We grow with you.
 

STRICT SLAs

We are the only vendor that offers guarantees for turnaround, accuracy, support, and security.

INNOVATION

Our proprietary platform leverages 11 patents, unique and proprietary datasets, and machine learning/AI.
 

FUTURE-PROOF

Find all your video compliance needs in one place and easily add-on services as you need.

4/5
Customer happiness with our service.

4/5
Customer satisfaction with our quality.

4.5/5
Customer satisfaction with our technical support.

Compare Plan Features:


Express

Light volumes of content

Pro

Medium volumes of content

Enterprise

High volume content
Captioning & Transcription English & Spanish Only 25+ Languages 25+ Languages
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Translation/Subtitling checkmark in circle checkmark in circle
Live Auto Captioning checkmark in circle checkmark in circle
Caption Import checkmark in circle checkmark in circle
Transcript Alignment checkmark in circle checkmark in circle
ASR Only checkmark in circle checkmark in circle
HIPAA-Compliant Workflow checkmark in circle
Caption Encoding checkmark in circle checkmark in circle checkmark in circle
Caption Editor checkmark in circle checkmark in circle checkmark in circle
Upload Options Computer, YouTube, Vimeo 30+ Integrations, Links, FTP 30+ Integrations, Links, FTP, API
Integrations YouTube, Vimeo 30+ 30+
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50+ Caption Formats

Transcript, Web, & SMPTE formats
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Advanced Caption Formats

EBU.STL, CAP, 608/708, AVID
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Custom Formats checkmark in circle
Vertical Caption Placement checkmark in circle checkmark in circle checkmark in circle
Users 1 Multiple Users Multiple Users
Projects 1 Multiple Projects Multiple Projects
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Transcription Settings/Glossaries checkmark in circle checkmark in circle
Interactive Plugins checkmark in circle checkmark in circle
SEO Tools checkmark in circle checkmark in circle
LMS Compatibility checkmark in circle checkmark in circle
Video Search
& Clipping
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Premium Phone & Email Support checkmark in circle checkmark in circle
400+ Support Articles checkmark in circle checkmark in circle checkmark in circle
Dedicated Account Manager checkmark in circle
Implementation & Onboarding checkmark in circle
Custom Account Configurations checkmark in circle
Advanced File Tracking Tools checkmark in circle
Single Sign On checkmark in circle
Project-Level Billing Options checkmark in circle
Custom Pricing checkmark in circle
Custom Turnaround Options checkmark in circle
Custom Workflows checkmark in circle
Professional Services checkmark in circle
Create Account View Pro Pricing View Enterprise Pricing

Quick FAQs

What is your accuracy rate?

We guarantee over 99% accuracy on all files, regardless of which account type you choose. Our measured accuracy rate is 99.6%, and we strive to provide flawless files.

What do I get back when I upload a video or audio file?

You will be able to download caption and transcript files in over 50 different formats. The format you need will depend on the platform you are using to publish your videos. You can learn more about the right format for you in our support docs.

If you need the captions burned into your video file, you can always order caption encoding or open captioning.

Is the price the same for audio and video files?

Yes, we treat audio and video files the same way!

Do you charge separately for transcription and captioning?

No! Unlike most captioning vendors, our price includes both captions and transcripts in over 50 different output formats.

Do you offer live captioning and transcription?

Yes, we offer a Live Auto Captioning service for Pro and Enterprise customers. We integrate with top live streaming video and meeting platforms such as YouTube, Zoom, Brightcove, and Facebook. We also have a workflow for captioning any standard RTMP stream.

Do I have to pay for the interactive transcript and other plugins?

No. All of our plugins, including the interactive transcript, are included with a Pro or Enterprise account.

When will I get my files back?

We have several different turnaround options, ranging from 2 hours to 10 days. You can select turnaround when you upload!

What are the billing options?

If you are on our Express plan, you can pay by credit card. If you are on our Pro or Enterprise plan, you can choose to pay by credit card or we can invoice you.

Is there a minimum amount of video required to become a customer?

There is no minimum requirement to become a customer. Our Express account is designed specifically with this in mind. We do have commitment-based minimums for our Pro and Enterprise plans, please reach out to see if you qualify.

Is there a minimum video or audio file duration?

There is a 1-minute minimum. After that, you pay for the exact duration of each file, rounded to the nearest second.

4.9

Stars
(Avg. Customer Rating)

99.5

Percent
(Measured Accuracy)

3.3

Million
(Videos Captioned)