3Play Media Pricing List
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Closed Captioning & Transcription
We deliver competitively priced closed captions and transcripts for pre-recorded media. After your media files have been uploaded to our system, they are processed by transcriptionists who leverage our advanced technology, process, and workflow.
All charges are rounded up to the nearest minute of each file, with a minimum service charge of one (1) minute of content per Source Material. Pricing listed below is based on our standard turnaround of four (4) business days, for pre-recorded videos in English or Spanish.
Captions Pricing
Rates are per minute, rounded up to the nearest minute.
| Package | Description | Turnaround | Starting at | Tier 1 | Tier 2 | Tier 3 | Tier 4 | Tier 5 |
|---|---|---|---|---|---|---|---|---|
| Launch | ASR, wordlists, auto speaker labels | Immediate | $0.10 | $0.10 | $0.10 | $0.10 | $0.10 | $0.10 |
| Refine | Launch + improved word accuracy and basic formatting | 2 biz days | $0.90 | $1.10 | $1.25 | $1.50 | $1.75 | $2.00 |
| Accommodate | Refine + guaranteed 99%+ accuracy + non-speech elements | 2 biz days | $2.50 | $3.00 | $3.50 | $4.00 | $4.50 | $5.00 |
| Studio | Accommodate + meets unique studio specifications + caption placement | 5 biz days | $6.00 | $6.00 | — | — | — | — |
| Languages | • English | • Indonesian • Portuguese (BR) • Hindi • Spanish (LA) | • Arabic • Czech • Polish • Portuguese (PT) • Russian • Swahili • Turkish • Vietnamese | • Cantonese • Chinese (Simplified) • Chinese (Traditional) • French (FR) • French (CA) • German • Italian • Korean • Spanish (ES) | • Dutch | • Japanese |
Captions Add-Ons
| Add-On | Price |
|---|---|
| ASAP Turnaround (2hr–24hr) | 1.5x |
| Relaxed Turnaround (7+ days) | 0.9x |
| Auto Caption Placement | +$0.20/min |
| Manual Caption Placement (included in Studio) | +$1.00/min |
Live Captioning
Highly accurate, reliable, and easy-to-schedule real-time captions powered by 3Play Media technology and professional captioners.
In addition to our seamlessly integrated Live Professional Captioning solution, we also provide Live Auto Captioning with an option to upgrade your recording to full transcription. This service is available for English content only.
3Play Media may reject Live Professional Captioning requests for any legitimate reason, such as Customer did not provide sufficient lead time, or 3Play Media does not have a resource available at the time of the live event.
There is an additional prep time charge for Live Professional Captioning.
| Service | Base Per-Minute Rate |
|---|---|
| Live Professional Captioning | $2.50 |
| Live Auto Captioning | $0.60 |
| Live Virtual Caption Encoding | +$0.50 |
| Upgrade Recording from Live Auto Captioning to Full Transcription | $1.90 |
Audio Description
We provide audio description services to make video content accessible to blind and low vision viewers. Our services utilize human describers with a synthesized speech output.
We provide several file format outputs as well as integrations with supported video platforms and a simple iframe plugin. Pricing listed below is based on our standard turnaround of five (5) business days, for pre-recorded videos in English or Spanish.
Please note that there is a 15-minute minimum charge for Voice Artist Audio Description.
Note: Standard vs. Extended Audio Description:
- Standard audio description fits all descriptions into existing pauses in the audio.
- Extended audio description pauses the video to create more space for description.
Audio Description Pricing
Std = Standard, Ext = Extended. Launch and Refine packages are English only. Tier 1–Tier 5 pricing is available at Accommodate: the Standard row shows Standard rates and the Extended row shows Extended rates.
| Package | Description | Turnaround | Eng (Std) | Eng (Ext) | Tier 1 | Tier 2 | Tier 3 | Tier 4 | Tier 5 |
|---|---|---|---|---|---|---|---|---|---|
| Launch | AI scripted AD, AI voice, English only | Immediate | $1.25 | $1.25 | — | — | — | — | — |
| Refine | Launch + spot check by humans for accuracy of descriptions | 2 biz days | $4.25 | $5.25 | — | — | — | — | — |
| Accommodate (Standard) | Refine + professional scripted AD with AI voice | 4 biz days | $9.00 | — | $9.00 | $10.00 | $12.00 | $13.50 | $15.00 |
| Accommodate (Extended) | Refine + professional scripted AD with AI voice | 4 biz days | — | $14.00 | $14.00 | $15.00 | $18.00 | $20.00 | $22.50 |
| Studio | Accommodate + studio quality mix + (optional) voice actors | 6 biz days | $18.00 | $25.00 | — | — | — | — | — |
| Languages | • English | • English | • Indonesian • Portuguese (BR) • Hindi • Spanish (LA) | • Arabic • Czech • Polish • Portuguese (PT) • Russian • Swahili • Turkish • Vietnamese | • Cantonese • Chinese (Simplified) • Chinese (Traditional) • French (FR) • French (CA) • German • Italian • Korean • Spanish (ES) | • Dutch | • Japanese |
Audio Description Add-Ons
| Add-On | Price |
|---|---|
| AD Recommendation Service | $0.20/min |
| ASAP Turnaround (1 day) | 1.5x |
| Relaxed Turnaround (10+ days) | 0.9x |
Translation & Subtitling
After your video or audio files have been transcribed (or transcripts aligned), you have the option to translate them into many different languages.
Our translation services are integrated with our captioning and transcription services. That means you can request translations, monitor job status, and download translated transcripts and multilingual video subtitles directly from your 3Play Media account.
Our interactive transcript, captions plugin, and other video plugins are also integrated with the translation process and support multiple languages. We work with multiple third party providers for translation and subtitling.
Estimated pricing is below. You can view a full list of translation pricing here. Please note: the following services are exempt from discounts. Certain translation services may be provided by third party vendors.
Subtitles Pricing
Rates are per minute, rounded up to the nearest minute, with a 5-minute minimum charge for Refine and above. * Launch turnaround is Immediate, plus the turnaround of a source caption order if a source transcript isn’t available.
| Package | Description | Turnaround | Starting at | Tier 1 | Tier 2 | Tier 3 | Tier 4 | Tier 5 |
|---|---|---|---|---|---|---|---|---|
| Launch | Machine translation, no force narratives | Immediate* | $0.30 | $0.30 | $0.30 | $0.30 | $0.30 | $0.30 |
| Refine | Launch + review of accurate literal translation | 3 biz days | $4.00 | $4.00 | $6.00 | $8.00 | $10.00 | $12.00 |
| Creator | Refine + adoption of custom glossary + option for inclusion of force narrative | 5 biz days | $7.00 | $7.00 | $9.00 | $11.00 | $13.00 | $15.00 |
| Studio | Creator + meets media platform specifications for subtitle display | 8 biz days | $11.00 | $11.00 | $13.00 | $15.00 | $17.00 | $19.00 |
| Languages | • English | • Indonesian • Portuguese (BR) • Hindi • Spanish (LA) | • Arabic • Czech • Polish • Portuguese (PT) • Russian • Swahili • Turkish • Vietnamese | • Cantonese • Chinese (Simplified) • Chinese (Traditional) • French (FR) • French (CA) • German • Italian • Korean • Spanish (ES) | • Dutch | • Japanese |
Subtitles Add-Ons
| Add-On | Price |
|---|---|
| ASAP Turnaround | 1.5x |
| Relaxed Turnaround | 0.9x |
| Target Language → English | 1.2x |
Dubbing
Please note that there is a 5-minute minimum charge for Refine and above.
Dubbing Pricing
Rates are per minute, rounded up to the nearest minute, with a 5-minute minimum charge for Refine and above. * Launch turnaround is Immediate if a source script is available. If script generation is required, standard turnaround is 2 business days.
| Package | Description | Turnaround | Starting at | Tier 1 | Tier 2 | Tier 3 | Tier 4 | Tier 5 |
|---|---|---|---|---|---|---|---|---|
| Launch | Source dub script + AI adaptation | Immediate* | $3.00 | $3.00 | $3.00 | $3.00 | $3.00 | $3.00 |
| Refine | Launch + translation quality review | 4 biz days | $7.00 | $7.00 | $9.00 | $10.00 | $12.00 | $14.00 |
| Creator | Refine + optimized for YouTube success, including emotion tagging, voice casting, 5 HQ clones for free, and boundary sync | 5 biz days | $18.00 | $18.00 | $20.00 | $22.00 | $25.00 | $28.00 |
| Studio | Creator + HQ dubbing adapters + revision workflow + lip synchrony + professional voice casting + full range of emotionality | 10 biz days | $35.00 | $35.00 | $40.00 | $45.00 | $50.00 | $55.00 |
| Languages | • English | • Indonesian • Portuguese (BR) • Hindi • Spanish (LA) | • Arabic • Czech • Polish • Portuguese (PT) • Russian • Swahili • Turkish • Vietnamese | • Cantonese • Chinese (Simplified) • Chinese (Traditional) • French (FR) • French (CA) • German • Italian • Korean • Spanish (ES) | • Dutch | • Japanese |
Dubbing Add-Ons
| Add-On | Price |
|---|---|
| Lip Resynchronization | +$2.00/min |
| Off-Platform Mix | +$5.00/min |
| ASAP Turnaround (under 3 days) | 1.5x |
| Relaxed Turnaround (10+ business days, excluding Studio) | 0.9x |
| Target Language → English | 1.2x |
Pulse
Pulse brings AI-powered accessibility insights to your whole video library, so you can find and fix compliance gaps at scale.
Scan identifies which videos need captions or audio description. Score rates the accuracy and completeness of what you have. Remediation upgrades each file to the service level it needs.
Scan
| Service | Base Rate |
|---|---|
| Captions | $0.00 |
| Audio Description | $0.20 |
Score
| Service | Base Rate |
|---|---|
| Captions | $0.05 |
| Audio Description (Standard and Extended) | $1.25 |
Remediation
| Service | Package | Base Rate |
|---|---|---|
| Captions | Refine | $0.90 |
| Captions | Accommodate | $2.50 |
| Standard Audio Description | Refine | $4.25 |
| Standard Audio Description | Accommodate | $9.00 |
| Extended Audio Description | Refine | $5.25 |
| Extended Audio Description | Accommodate | $14.00 |
Additional Services & Features
Our platform provides a robust suite of video accessibility services to meet your needs. The following are additional features available to 3Play Media customers. You can find a full feature breakdown on our plans and pricing page.
| Service | Rate |
|---|---|
| ASR Only — ASR stands for Automated Speech Recognition, with no human captioner. | $0.25 |
| Transcript Alignment — If you already have a transcript for your video and need captions, this services will synchronize your transcript to create time coded caption files. | $1.25/minute |
| Automatic Caption Placement — An algorithm moves the captions to the top of the screen so as not to obscure relevant visual information on screen. | $0.50/minute |
| Manual Caption Placement — An editor reviews your file and moves the captions to the top of the screen so as not to obscure relevant visual information on screen. | $1.00/minute |
| Caption Encoding/Open Captioning — This burns the caption file directly into your video and creates a video output. | $10.00/file |
| Caption Import — Allows you to upload your existing captions or subtitles into your 3Play Media account. You will be able to convert captions into other formats and use interactive transcripts. | $5.00/file |
| ASR Pulse Captions | $0.10/minute |
| Audio Description Recommendation | $0.20/minute |
Add Ons
The following add ons are available to customers with unique transcription needs.
Please note: the following services are exempt from discounts.
*If 3Play Media determines that the submitted Source Material is of poor quality, it may process the Source Material at the increased fee associated with Extremely Difficult Audio.
| Service | Per-Minute Rate |
|---|---|
| Extremely Difficult Audio* — Poor recording, heavy accents, background noise, many speakers | $1.00 |
| HIPAA-Compliant Workflow — We provide a HIPAA-compliant workflow for any organizations that require compliance for processing. | $0.50 |
| Verbatim Transcription — Include all utterances in transcription. | $0.50 |
| Additional Quality Review — While we guarantee over 99% accuracy on all files (in fact, our measured accuracy rate is 99.6%), some people require accuracy rates as close to 100% as possible. If you require an additional level of review beyond our normal QA process, you can order additional transcript review after your file has processed. | $1.00 |
| Expert Caption Styling | $3.00 – $5.50 (Price varies by need) |
| As Broadcast Scripts | $4.00 |
| Combined Dialogue and Spotting List | $20.00 |
| Dialogue Continuity Script | $9.00 |
| Dialogue List Creation | $6.00 |
| Combined Continuity and Spotting List | $35.00 |
Platform Features
The 3Play Media platform lets you upload and manage files, monitor job status, preview and download transcripts and captions files, manage users, set up billing, use video search and clipping tools, and set up an interactive transcript or other video plugins.
Our goal is to create a robust and easy-to-use platform. See more detail on the features of the 3Play Media platform.
| Tool | Price |
|---|---|
| Caption Editor — Although rarely necessary, your account includes a captions text editor that allows you to quickly make changes or redactions to your captions or transcripts after they have been processed. Your edits propagate to all captions and transcript outputs, including video plugins that have already been published. | No additional cost |
| Audio Description Editor — We provide an easy-to-use editing interface that allows users to edit their descriptions, add or remove descriptions, nudge the timecode of their descriptions, and play back their edits using synthesized speech. | No additional cost |
| Add Glossaries to Files — Keywords, a technical vocabulary, or special instructions can be preloaded on a file by file basis or applied to an entire folder or project. | No additional cost |
| Unlimited Users — Your account supports multiple users, departments, and permissions. Account admins can control user access to any of the core account functions: invoices & billing, uploading, editing, publishing control, and user management. | No additional cost |
| Unlimited Projects — Within a single account, you can create multiple projects to segment your files, users, and billing by department, team, billing, or any other business requirement. | No additional cost |
| Upload Approval Workflow — For organizations that would like an additional review step before orders are submitted for processing, Upload Approval puts all uploads on hold until they can be approved or rejected by a designated user. | No additional cost |
| Integrations with 30+ Video Platforms | No additional cost |
| API Access | No additional cost |
| Upload via Computer, Links, or FTP | No additional cost |
| 50+ Caption Formats | No additional cost |
| SEO Tools | No additional cost |
| Technical Support | No additional cost |
| 3Play Plugin (Add interactive transcripts, audio description, SEO, and captions to videos.) — The 3Play Plugin is a free tool that allows publishers to create a fully interactive and accessible video experience for viewers, even when using videos they don’t own. The 3Play Plugin is customizable and compatible with most video players and publishing platforms, including LMS systems. It enables users to add captions, interactive transcripts, audio description, and SEO to videos they don’t own and to video players that otherwise don’t support these features. | No additional cost |
| Playlist Search — This tool creates a searchable video library. Users can search across your entire video library and jump to an exact point in a video. | $500/month $250/month for education and government institutions |
| Video Clip Captioner — Video Clip Captioning automatically generates closed captions for clips by extracting them from the full-length video captions (parent file). | $1.00/minute |
| Clipmaker — Clipmaker is a transcript-based video editing tool. It allows you to create clips by searching and highlighting the text of the transcript. You can splice together clips from multiple files and export a new video asset. | No additional cost |