How to Download Audio Description

This how-to article will help you download your processed audio description files from your 3Play Media account. Learn how to download as an MP4, MP3, WAV, or WebVTT file.

Step 1 – Log in

Log into your account at

Log in to your 3Play Media account with your email and password.

Step 2 – Select audio description file

From the My Files page, select AD Audio Descriptions Complete to see your completed audio description files. Click on the name of the file you would like to download.

In your account, you will see a filed titled Audio Descriptions Complete. There you find all you descriptions.

Step 3 – Preview your audio description

If you would like to preview your audio description before downloading, click on the AD Previewbutton in the Transcript section.

The Audio Description Preview window will open. Here, you can play the video with audio description.

To Preview audio descriptions, click the AD Preview button next to CC preview Captions button.

Step 3a – Preview your audio description

The Audio Description Preview window will open. Here, you can play the video with audio description.

Audio description preview within your 3Play Media account. Descriptions appear with time code to the right of video.

Step 4 – Download your audio description

After your files have been processed, you can instantly download your audio description files. If you chose to preview the file, select the back arrow to return to the previous screen.

*Note: While audio description is required to comply with accessibility laws, many video players and platforms do not support description. We provide several different output formats and an audio description plugin to alleviate the technical difficulties that audio description can present.

Select Download at the bottom right of the window. You can download just the description as an MP3OGG, or WAV file. You can also download merged media assets as an MP4MP3, or WAV. These files include both the description and original content.

If you would like to download text formats, you can download your file as a WebVTTTXTMerged TXTMerged DOCStamped DocMerged Doc (stamped). The merged files will include both the description and transcript, whereas the others will only contain the descriptions.

Audio description download formats within your 3Play account. These formats include MP4, MP3, WAV, WebVTT, TXT, DOC, Merged TXT, and Merged Doc
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