Testimonials
3Play Media works with more than 10,000 customers to deliver video captions, dubs, subtitles, and audio description at scale.

Education
“Our experience with the AIM and 3Play integration has been very positive. Scheduling students' real-time captioning is much more seamless within a system that all our stakeholders (faculty, students, and staff) use daily. In addition, accessing transcriptions immediately after the live captioning has taken place has been beneficial for faculty, who use that information to review lectures and clarify anything necessary for the students with the accommodation need.”
“3Play Media provided the technology and critical support behind MIT's Infinite History website, an innovative text-based searchable video database of interviews with key members of the MIT community. It has been heralded by historians, researchers and our greater user community as an invaluable interface for navigating through the nearly 300 hours of transcribed content.”
“With 3Play Media and Kaltura, we were able to satisfy our accessibility policy, increase usability, and substantially streamline our captioning workflow.”
“The technical support and APIs provided by the 3Play team complements the full experience, allowing their transcript tools to be effectively integrated within a wide range of online educational environments.”
“3Play Media's captioning workflow makes it easy to teach others. We're impressed by the accuracy even for professors who mumble, speak quickly, or have thick accents. There's really no other vendor that compares in price, quality, or customer service.”
“3Play Media goes beyond just another captioning company, and provides us with the tools to be efficient and innovative at a cost that doesn't burn our budget.”
““Accessibility is really important for Perkins. We're a community of people with a lot of different disabilities and needs, and I think 3Play has been very forward-thinking about this and a thought leader about the fact that captioning is not just about deafness.””
“I love 3PlayMedia – far superior and user friendly than other vendor products.”
“3Play Media has been a fantastic partner to get us started with captioning. Their web user interface is rich yet simple to use, and the quality and timeliness of transcripts is superb.”
“3Play Media is a top tier vendor for IPFW. Their system plugs directly into our systems and closed captioning lectures has never been easier! What really makes them stand above the rest is their customer service ethic.”
“Working with 3Play Media has been an ease and a joy. As a person who deals with technology, I do not look for a perfect service or product because I don’t think such a thing exists. What’s important is the customer service you get, and 3Play just plain rocks when it comes to helping out. In terms of tech, they are cutting edge and have a great UI for editing captions on the fly.”
“I rely heavily on 3Play Media for my transcription needs. I have always been impressed with the quality of their work and even more impressed with their customer service, which is top notch. I highly recommend this company.”
“3Play Media has enabled us to build an automated captioning and transcription workflow, removing several of our accessibility concerns, which ultimately allows our faculty and learning designers to focus on the course content.”
“Nothing that I’ve seen lets you do all this in a simple easy package like this.”
“3PlayMedia has been a great company to work with for our captioning needs. They are quick to respond to any questions we might have and they always do accurate work with a fast turnaround. In short, they make it easy for us!”
“Video paired with interactive transcripts really underscores the value and utility of video. Video content can be very powerful, but most business executives don’t have the time to wade through a video hoping they’ll find useful content. And, up to now, there’s been no quick way to make that assessment.”
“3Play Media provides prompt and highly accurate transcriptions that we use for a website to supplement audio interviews and photographs. Most useful to our project is that the transcriptions come in a wide range of formats, from Word to QuickTime, with and without time codes, providing us versatile options for how to incorporate the transcripts on our website. 3Play Media’s team is helpful and responsive.”
“3Play Media provides top-notch support on a quality service. I found the ability to edit my transcripts/captions online and download new copies any time to be particularly useful.”
“I used 3Play Media’s transcription services for a research project, and was very pleased with both the quality of the final product and the speed with which they completed the work. I would definitely use them again in the future.”
“3Play Media was friendly, responsive, and helpful in getting my files set up and answering questions. The captions I received are error-free, impeccably timed, and perfect for use in the classroom!”
“I love the service! The ease and quick turnaround have been great and your software and system are awesome to work with!”
“Live Professional Captioning gave me a lot of <strong>peace of mind</strong> for our Accessibility Camp Symposium. I definitely feel this product was worthwhile and helpful – it saved my sanity, relieved a lot of headaches, and helped carry the event’s accessibility. It’s been a great experience working with 3Play Media and a breath of fresh air to be able to put your trust in a vendor and know that we’re going to get quality live captions. Not only does 3Play care about accessibility, they care about me, and that translates clearly when utilizing their services like Live Professional Captioning.”
“As an Illinois public university, any video that we put online is required to have closed captioning. Often, we work under tight dealines and 3Play Media has always come through for us with a quality product, on time. I highly recommend them!”
“Integrations with platforms like AIM and Panopto have been game-changers for our team’s efficiency and effectiveness in managing live captioning. With AIM, we can streamline scheduling, making it simple to coordinate captioning requests directly with 3Play Media. This saves time and minimizes errors, allowing us to meet student needs reliably.”
Government
“3Play Media has exceeded our expectations in terms of the quality of our captioned and transcribed files, turnaround time, ease of account management and customer service.”
“Of all the vendors we evaluated, only 3Play Media met our needs entirely. They made the extra effort to make sure we were satisfied.”
“We have used 3Play Media to make dfxp files for closed captioning with Adobe Flash and we have been very satisfied with their service over the past year. Their price is right and they deliver quality service. We recommend them to anyone who needs closed captions.”
Online Video
““I couldn’t imagine our service without captioning. Our aim is to publish every piece of content with captions, and 3Play enables us to do it.””
“3Play Media is the ideal vendor – quick, responsive and able to deliver on their product for good value within a tight timeframe.”
“My team has been very impressed by your work. The quality has blown us away, and we couldn’t ask for a better turnaround time.”
“3Play Media provided us with a lifesaving, easy-to-use platform for all our captioning needs. They turn our requests around quickly without sacrificing quality. I can't imagine life before 3Play Media.”
“I am so impressed with the quality of the transcription. Some of our audio content is fast and includes specialized references—so it can't be easy to convert to text.”
“Our mission is to get professionally produced, expert hosted video content in front of as many people as possible. An integral part of doing that is using quality closed captions and transcripts from 3Play Media.”
“Nothing that I’ve seen lets you do all this in a simple easy package like this.”
“Video paired with interactive transcripts really underscores the value and utility of video. Video content can be very powerful, but most business executives don’t have the time to wade through a video hoping they’ll find useful content. And, up to now, there’s been no quick way to make that assessment.”
“We have used 3Play Media for a number of years. They have a great range of automated services, meaning that notification of transcripts and payments can be done quickly and efficiently. I would recommend 3Play Media's transcription services without hesitation.”
“I see this really as a disruptive technology. I think we’ll look back at some point and wonder how we ever managed to work with video without captions and transcripts, because this technology is going to become ubiquitous.”
Video Production
“3Play Media's technology became a critical part of our agency's workflow as it allows us to quickly gain strategic insight throughout our entire process. The opportunity to unlock so much potential from video assets is unprecedented.”
“The ability to search within my videos and create rough edits on 3Play Media's website has changed the way I do my job. I even let internal clients make rough edits, which cuts down my revisions by at least 2 or 3.”
“I guarantee my clients zero-fault deliverables. 3Play Media does the same. Need I say more?”
“3Play Media provided us with a lifesaving, easy-to-use platform for all our captioning needs. They turn our requests around quickly without sacrificing quality. I can't imagine life before 3Play Media.”
“What really sold me was the enthusiasm of the company for their offering and their commitment to customer service. They're not just another vendor providing a service for a fee. They care about their business the way we care about ours.”