How University of Florida Mitigated ADA Risk and Saved Thousands with 3Play
AT-A-GLANCE
University of Florida Leverages 3Play Media’s AI-Enabled Accuracy to Mitigate ADA Risk and Achieve over $30,000 in Savings in 50 Days.
100%
of high-risk content captioned
33%
of files met the accuracy threshold with ASR only
$30,000+
saved in the first 50 days
About The CUSTOMER
The University of Florida
As a top public research university, the University of Florida (UF) produces millions of minutes of video content across its colleges and departments for both student and public audiences.
Maintaining accessibility and ensuring compliance with federal regulations, like the Americans with Disabilities Act, is paramount to their mission of inclusive education.
“We needed a solution that was not just accurate, but also smart about how it allocated resources. Our primary goal was risk mitigation and compliance, but we couldn’t ignore the sheer scale and cost of the project.”
Brian Smith
IT Manager, UFIT Video & Collaboration Services, UF
The Challenge
Navigating Urgent ADA Compliance and Budgetary Constraints
UF faced an urgent need to align its video assets with upcoming ADA Title II regulation changes, putting the university at significant legal risk if not addressed proactively. With a massive volume of content to caption and pre-existing budget constraints, the team knew a fully human review approach would be too costly and time-consuming, and that relying solely on automatic speech recognition (ASR) wouldn’t work due to its unpredictable accuracy from file to file.
UF needed a partner who could collaborate on a customized, cost-effective strategy to reach a high-quality compliance threshold while staying within budget.
The UF team needed to address three key areas strategically:
Impending compliance deadline with new ADA Title II regulations
Budgetary and time constraints
Need for a strategic partner capable of customizing a solution
UF partnered with 3Play Media to build a customized, automated workflow leveraging 3Play’s Predicted Caption Accuracy (PCA) technology, which evaluates ASR output and predicts a caption file’s accuracy before it is published. This approach allowed UF to proactively mitigate ADA Title II compliance risk while maximizing both budget and time resources.
Collaborative Threshold Setting: UF’s internal team worked with 3Play to set a minimum ASR accuracy threshold that balanced their pre-existing budget constraints with their need for consistent caption quality.
Automated Upgrade Paths: The system automatically identifies ASR files that fall below UF’s predetermined quality score and routes them for human review, while allowing higher-scoring ASR files to move forward to publishing without incurring the cost of additional human review.
A True Partnership: Throughout the process, 3Play served as a strategic consultant, helping UF navigate the upcoming ADA requirements, plan ahead for compliance, and implement a solution that was both legally sound and fiscally responsible.
Proven Results: Immediate, Quantifiable Impact and Risk Mitigation
The strategic partnership and implementation of an automated workflow delivered immediate and measurable benefits to UF within the first 50 days. By pairing with 3Play, UF achieved a 30% reduction in files requiring human intervention, leading to an estimated $30,000 in predicted cost savings.
Crucially, the workflow achieved 100% risk mitigation by automatically flagging all high-risk content for essential human review, simultaneously preserving significant staff hours and ensuring rapid Title II compliance across the institution’s vast content library.
“Predicted Caption Accuracy isn’t just a caption quality tool, it’s a budget strategy. It ensures we invest human review where it’s actually needed, while giving faculty confidence that every video they upload meets a dependable accuracy baseline. That brings tremendous peace of mind to us and our faculty, who are already juggling so much in a resource-constrained environment.“
Brian Smith
IT Manager, UFIT Video & Collaboration Services, UF
How 3Play Can Help
Ready to mitigate your Title II compliance risk within budget? Ask about our Predicted Captioning Accuracy.
Read more: How University of Florida Mitigated ADA Risk and Saved Thousands
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