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Streamlining Portland Community College’s Captioning Workflow

In higher Education, simplifying the captioning process for the long term can be a real challenge. Portland Community College (PCC) tackled and overcame this challenge by leveraging 3Play Media’s streamlined integration with Kaltura. How? Alternative Media Specialist at PCC’s Disability Services, Haris Gunadi, broke it down for us.

Why 3Play?

Before partnering with 3Play Media for captioning and transcription services, Portland Community College faced a number of challenges in captioning its video content in-house. However, PCC found that many of its captioning challenges were solved by working with 3Play Media and utilizing the Kaltura integration to streamline the process. In doing so, they were able to save time and resources.

Portland Community College Snapshot

From In-House to Streamlined.

Before working with 3Play Media, PCC was captioning all their videos in-house – a process that wasn’t sustainable long-term. Before 3Play? Captioning took five times the length of the video. After 3Play? PCC had more time, more resources, and a more streamlined captioning process.

1 Day, 24 Hours, 1440 Minutes.

That’s how fast PCC Disability Services can complete caption requests from professors, thanks to 3Play’s roundtrip integration with Kaltura. This helped take the uncertainty out of last-minute captioning requests. It’s so easy, Professors wanted to caption more content for their students!

The Impact of Efficient Captioning Workflows

Haris, who analyzes course media for accessibility compliance and researches new processes and technologies, found that if he could simplify the captioning process, professors would send in their captioning requests in a more timely manner.

Haris believes that professors often have common misconceptions about captioning; perhaps they feel that Disability Services can’t handle last-minute requests or that captioning will require a lot of effort. However, developing a relationship with 3Play Media simplified the process immensely and gave Haris and Disability Services more time to align with professors.

Professors can now send Disability Services the video that they want captioned, and Haris takes it from there. As long as professors send their video 24 hours before the class, they can submit the video to 3Play and get the captions back in time for the class. Fast and efficient!

Once professors realized that the process is not burdensome, they came to appreciate captions even more. In fact, PCC finds that many instructors now want Disability Services to caption all videos they show in class, even if there is no request.

A Behind the Scenes Look at PCC’s Streamlined Captioning Process

  1. Students submit captioning and transcription requests.
  2. Instructors to compile lists of videos for captioning before and during the semester(s).
  3. If no transcript exists, they upload the video to Kaltura so all of their course videos are on one platform.
  4. From Kaltura, they submit the video to 3Play Media for captioning and transcription. Usually, this process takes 2-3 days, but they can select same-day service for last-minute content.
  5. Disability Services adds interactive transcripts to videos once captioning is completed.
Advanced Workflows for Captioning

Hey Kaltura Users – Ready to Streamline Your Captioning?

If you’re ready to find captioning success like Portland Community College, check out our roundtrip Kaltura integration!

3Play Media’s round trip integration with Kaltura provides an automated workflow for captioning, subtitling, and transcription. Your video files can be transferred directly from Kaltura to your 3Play Media account for processing – talk about streamlined. You can even monitor the status of your files right from your 3Play Media account.

Turnaround time can be as quick as 2 hours, it’s up to you. After your captions or subtitles have been processed, they are automatically sent to your Kaltura account and added to your videos. Seriously, it’s easy as 1, 2, 3.

Learn About the Kaltura Integration

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