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FAQs

Read pre-customer frequently asked questions about 3Play Media.

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Frequently Asked Questions

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What Does 3Play Media Do?

How Does 3Play Media Compare?

How Does 3Play Media Compare?

Other vendors claim 99% accuracy, but test results show that many don’t live up to their claims—not even close:

We provide a range of turnaround options (down to 2 hours), but what sets us apart is our proven ability to consistently meet those deadlines. Historically, we have met 99.72% of 4-day turnaround, 99.77% of 48-hour turnaround, and 99.62% of 24-hour turnaround. In the rare case that a file is overdue, we automatically discount to the achieved turnaround level.

Please see the detailed comparison of 3Play Media versus Rev.

Please see the detailed comparison of 3Play Media versus Verbit.

The acquisition of Captionmax and its subsidiary NCC in February 2022 immediately scaled 3Play Media’s operations and broadened its capabilities, particularly in live captioning and media accessibility.

By combining their complementary strengths, 3Play Media can now accelerate product innovation and provide a complete suite of tools and services for customer peace of mind in the rapidly changing media landscape. Learn more about the acquisition.

Company Advertised Actual Accuracy Source

Rev

99%

85% – 94%

Rev Analysis

Verbit

99.9%

95%- 96%

Verbit Analysis

Pricing & Billing

Working with 3Play Media

Accuracy & Quality

Process

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