After your video or audio files have been transcribed (or transcripts aligned), we make it easy to translate them into many different languages. Our translation services are seamlessly integrated with our captioning and transcription services. That means you can request translations, monitor job status, and download translated transcripts and multilingual video subtitles directly from your 3Play Media account. Our interactive transcript, captions plugin, and other video plugins are also integrated with the translation process and support multiple languages.

How It Works

The first step is to upload your videos for transcription or automatic transcript alignment. You also need to complete an online translation profile that provides context around your content and communicates to your translator what your business is about, the voice of your brand, and the style in which you’d like to communicate to customers. It’s often helpful to provide a glossary of terms.

After your videos have been transcribed you can initiate translations with a click of a button. After your translations have been processed, you can download transcripts and multilingual subtitles in a variety of formats (see below). You can also publish interactive video plugins with complete support for all the languages that you processed.

Before submitting a translation request, simply create a translation profile in your account settings.

Process and Quality

Translations are always done by professional linguists that accurately capture the cultural nuances of your video content. Linguists have area-specific expertise across a wide range of topics, including marketing, technology, healthcare, finance, government and education. Our translations are not word for word or literal – they read as if they were written in the target language, and are translated in context against the actual video.

Depending on the target language, a translation may require more characters than the English source. Our translation process accounts for this effect – known as word swell – in order to accurately preserve synchronization of the subtitles. Our highest priority is to ensure that your message reaches your audience accurately and effectively in any market and any culture.

Output Formats for Multilingual Transcripts and Subtitles

After your files have been translated, you can instantly download translated transcripts and subtitles in a variety of formats. Read how to download translations

  • Subtitle formats include DFXP (Adobe Flash), multilingual DFXP, SRT, SCC for iOS, QuickText (QuickTime), RealText (Real Media), iTunes, SBV (YouTube), Adobe Encore, SMI or SAMI (Windows Media), WMP.TXT (Windows Media), STL (DVD Studio Pro) and Captionate.

  • Transcript formats include plain text, Word Doc, HTML, JSON, and XML.

  • We can also build custom translation formats.

User-Friendly Online Account System

Our online account system makes it easy to access your transcripts any time. You can upload audio or video files from your computer, via links, via FTP, or using an integration. In your account, you can manage files, monitor the status of your files, preview and download transcript and caption files, manage users, set up billing, edit your transcripts, and set up an interactive transcript.


We provide translation for most languages, including Arabic, Bahasa, Bulgarian, Chinese, Czech, Danish, Dutch, Finnish, French, German, Greek, Hebrew, Hungarian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Romanian, Russian, Spanish, Swedish, Tagalog, Thai, Turkish, Ukrainian, and Vietnamese. Contact us for a full list of available languages.

Subtitle Editor

The built-in subtitle editor makes it easy to edit your translations after they have been processed. Your edits propagate to all subtitles and transcript outputs, including interactive video plugins that have already been published. Learn More >>

Turnaround & Job Status

Most translations are completed within 24 hours. However, turnaround times vary depending on the duration, difficulty, and target language. When you initiate a translation you can see the estimated delivery date for each file. You can also track the job status. The turnaround time gets updated as your file moves through the translation process and you may see periodic changes to your estimated delivery date.

If you have a large archive or recurring work, please contact us and we will develop a schedule that suits your needs.

Translation Options

We work with several partners to provide a variety of translation options. These options include:

  • Single translator (one pass)
  • Translation with additional review (two pass)
  • Medical translation
  • Machine translation
  • DIY/crowdsourced translation (through Amara)
Ready to get started?

Check out our plans and pricing.