Transcripts make your audio & video content accessible, searchable, & engaging.

3Play Media offers multiple turnaround options, interactive plugins, and the only true 99% accuracy rate in the industry.

3Play Media provides premium transcription services with a guaranteed accuracy rate of 99%, even in cases of difficult audio, background noise, and accents.


Benefits of Transcription

๐Ÿ‘‚ Accessibility: Transcripts provide a critical alternative for the 48 million Americans with hearing loss and the 360 million people worldwide who experience disabling hearing loss.

โš–๏ธ Legal compliance: Several laws require that videos include transcripts so that they are fully accessible.

๐Ÿ‘ Better comprehension: In a national research study conducted with Oregon State University, it was reported that 50% of students repurpose transcripts as study guides.

๐Ÿ”‰ Flexible viewing in sound-sensitive environments: With transcripts, viewers have another way to follow along to your audio content in places where audio is unavailable.

๐Ÿ”Ž Increased SEO and video views: A study with This American Life (TAL) proved that adding transcripts boosts SEO. Search engines canโ€™t watch videos, but adding transcripts allows search engines to crawl the full text of your audio or video content so that is can be properly indexed.

๐Ÿ“ˆ Easy creation of derivative content: Transcripts can be easily turned into outlines for a report, or study guides for students to use.

๐ŸŒ Easy translation into foreign languages: A whopping 80% of YouTube views coming from outside the US and eight of the top 10 countries with the most YouTube users are non-English speaking countries. Getting your video content transcribed is the first step in creating subtitles in foreign languages.


Transcription solution for…


๐ŸŽ™๏ธ Podcasting
Improve your SEO, engagement, and accessibility with transcription.
๐Ÿ—ฃ๏ธ Dictation
Easily edit audio for research or derivative content.

๐Ÿ“บ Legal Transcription
Secure solution to cut overhead costs and improve workflows.
โš•๏ธ Medical Transcription
Accurate, HIPAA compliant solution for medical transcription.

๐Ÿ“— Education
50% of students repurpose transcripts as study guides.
๐Ÿ“ฐ Journalist
Readily find that perfect soundbite for clips and articles.



Quality & Accuracy

We guarantee a 99% accuracy rate on all files – regardless of difficulty.

Having a staff of thousands of transcriptionists gives us the flexibility to assign complex or technical content to transcriptionists with discipline-specific expertise or familiarity with a certain accent.

Every file undergoes a stringent, multi-step quality assurance process, which includes two rounds of human review.

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How it works

upload files

Upload your videos

Upload files from a computer, via links, integrations, and custom APIs. You can also select your preferred turnaround time.


Sit Back & Relax While We Process Your File

Each file goes through two rounds of human quality assurance to ensure the highest accuracy rate.

video player

Download your file

We offer multiple output options and also include caption output options when you order transcripts (& vice versa) – free of charge.


Easily order, manage, and preview your files

Our online account system makes it easy to access your transcripts any time. You can upload audio or video files from your computer, via links, via FTP, or using an integration. In your account, you can manage files, monitor the status of your files, preview and download transcript and caption files, manage users, set up billing, edit your transcripts, and set up an interactive transcript.

A laptop shows the 3Play Media account system. There is a list of files front and center.


Choose Your Turnaround

Our staff of thousands of transcriptionists is capable of processing large volumes of content very quickly.

Standard turnaround is 4 business days. We also offer 2-business-day, 1-business-day, 8-hour, and 2-hour turnaround. If you have unique requirements, please contact us and we will work out a schedule that meets your needs.

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Features & Tools


๐Ÿ–Š๏ธ Transcript Editor
Your account includes an editor that allows you to quickly make changes or redactions to your transcript after they have been processed.
๐Ÿง” Speaker Identification
Transcription settings let you control how your files are transcribed and can be set on a file by file basis or applied to an entire folder or project.

๐Ÿ“บ Closed Captioning
Caption formats can be downloaded when you order transcription, or vice versa – free of charge.
๐Ÿฅ HIPAA Compliant Workflow
3Play Media is HIPAA compliant. Our system is secure and has passed numerous security audits and undergoes annual penetration testing.

๐Ÿ“— Technical Glossaries
Keywords, a technical vocabulary, and special instructions can be preloaded on a file by file basis or applied to an entire folder or project.
๐Ÿ“ Transcript Alignment
If you already have transcripts, transcript alignment is the fastest and least expensive way to create captions and use interactive video plugins.



Interactive Plugin

Adding an interactive plugin to your website allows visitors to engage with your videos in an entirely new way. Visitors can search the spoken audio and jump to any point in the video by clicking a word in the transcript. Interactive plugins also provide an SEO benefit by feeding the transcript metadata to search engines.

Read more about our interactive plugins

gif of the interactive transcript jumping to a searched keyword in the webinar




๐Ÿ‡ช๐Ÿ‡ธ Spanish Transcription
All work is done by native Spanish speakers capable of accurately capturing the cultural and linguistic nuances of your content.

โœŒ๏ธ Dual Language Transcription
For files that contain a mix of Spanish and English source content, we provide dual language transcription.

๐ŸŒŽ 20+ Languages
We accept original source videos in 20+ languages for transcription. Contact us to learn more.


Accessibility Partner

When you work with 3Play Media, you get an accessibility partner. We provide dedicated onboarding, account management, and white glove support for our customers.

We also create tons of educational resources and host webinars and conferences throughout the lifespan of a customer.

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Companies everywhere are creating accessible video.

See our case studies →

“3Play Mediaโ€™s transcript service has made our presentation recording product more valuable to users and to librarians and has made it a more robust and more valuable product to our customers. Thereโ€™s no doubt in our mind that the transcriptsโ€ฆmake the product much better.”

Kevin Probasco l Communications Manager
The International Society for Optics and Photonics (SPIE)

This American Life saw a 6.68% increase in unique visitors after adding transcripts.

PLY media
Discover Digital Networks saw an 13.48% increase in views within 14 days of adding captions.

Dell logo
Dell captured 20% more customers after adding captions to videos.


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Get started with transcription

Easier workflows, 5-star support, and true 99% accuracy are just a click away!