Closed captions make your videos accessible, searchable, and engaging.

3Play Media offers customizable workflows, multiple turnaround options, and the only true 99% accuracy rate in the industry.

3Play Media delivers competitively priced closed captions and transcripts that are word-to-word synchronized and more than 99% accurate, even in cases of poor audio quality, multiple speakers, difficult content, and accents.


Benefits of Closed Captioning

πŸ‘‚ Accessibility: Closed captions provide a critical alternative for the 48 million Americans with hearing loss and the 360 million people worldwide who experience disabling hearing loss.

βš–οΈ Legal compliance: Several laws require that videos include closed captions so that they are fully accessible.

πŸ‘ Better comprehension: In a national research study conducted with Oregon State University, it was reported that 52% of students found captions helpful as a learning aid by improving comprehension.

πŸ”‰ Flexible viewing in sound-sensitive environments: With closed captions on, viewers can watch your videos in places where audio is unavailable.

πŸ”Ž Increased SEO and video views: A study with This American Life (TAL) proved that adding transcripts boosts SEO. Search engines can’t watch videos, but adding transcripts allows search engines to crawl the full text of your audio or video content so that is can be properly indexed.

πŸ“ˆ Easy creation of derivative content: Transcripts can be easily turned into outlines for a report, or study guides for students to use.

🌍 Easy translation into foreign languages: A whopping 80% of YouTube views coming from outside the US and eight of the top 10 countries with the most YouTube users are non-English speaking countries. Getting your video content transcribed is the first step in creating subtitles in foreign languages.


How it works

upload files

Upload your videos

Upload files from a computer, via links, integrations, and custom APIs. You can also select your preferred turnaround time.


Sit Back & Relax While We Process Your File

Each file goes through two rounds of human quality assurance to ensure the highest accuracy rate.

video player

Download your files in any format you need

With over 50 output options to choose from, our file formats will meet your every need.




πŸ‡ͺπŸ‡Έ Spanish Captioning
All work is done by native Spanish speakers capable of accurately capturing the cultural and linguistic nuances of your content.

✌️ Dual Language Transcription
For files that contain a mix of Spanish and English source content, we provide dual language captioning and transcription.

🌎 20+ Languages
We accept original source videos in 20+ languages for captioning and transcription. Contact us to learn more.

Learn more about Spanish Captioning


Quality & Accuracy

We guarantee a 99% accuracy rate on all files – regardless of difficulty.

Having a staff of thousands of transcriptionists gives us the flexibility to assign complex or technical content to transcriptionists with discipline-specific expertise or familiarity with a certain accent.

Every file undergoes a stringent, multi-step quality assurance process, which includes two rounds of human review.

Integrations with 20+ video platforms including:

Youtube logo Brightcove logo Vimeo logo Facebook logo Kaltura logo Panopto logo Wistia logo Echo 360 logo Limelight networks logo Ooyala logo Mediasite logo Tegrity logo

3Play Media is the ideal vendor – quick, responsive and able to deliver on their product for good value within a tight timeframe.

Parker Fay
Economist Education


Choose Your Turnaround

Our staff of thousands of transcriptionists is capable of processing large volumes of content very quickly.

Standard turnaround is 4 business days. We also offer 2-business-day, 1-business-day, 8-hour, and 2-hour turnaround. If you have unique requirements, please contact us and we will work out a schedule that meets your needs.

View Captioning Plans

Features & Tools


πŸ–ŠοΈ Caption Editor
Your account includes a caption text editor that allows you to quickly make changes or redactions to your captions after they have been processed.
πŸ§” Speaker Identification
Transcription settings let you control how your files are transcribed and can be set on a file by file basis or applied to an entire folder or project.

πŸ–₯️ Account System
Order, manage, and preview your caption files in one convenient location. Our robust account system can be customized to your needs.
πŸ“— Technical Glossaries
Keywords, a technical vocabulary, and special instructions can be preloaded on a file by file basis or applied to an entire folder or project.

πŸ—¨οΈ Open and Encoded Captions
If necessary, you can order videos with open captions burned in or closed captions that are embedded as a track. This is useful for social video.
☝️ Caption Placement
We provide vertical caption placement through an automated process to reposition captions to the top of the screen whenever necessary.



Interactive Plugin

Adding an interactive plugin to your website allows visitors to engage with your videos in an entirely new way. Visitors can search the spoken audio and jump to any point in the video by clicking a word in the transcript. Interactive plugins also provide an SEO benefit by feeding the transcript metadata to search engines.

Read more about our interactive plugins

gif of the interactive transcript jumping to a searched keyword in the webinar



Accessibility Partner

When you work with 3Play Media, you get an accessibility partner. We provide dedicated onboarding, account management, and white glove support for our customers.

We also create tons of educational resources and host webinars and conferences throughout the lifespan of a customer.



βš–οΈ FCC, Section 508, WCAG 2.0, and ADA Compliance

πŸ₯ HIPAA Compliant Workflow

πŸŽ₯ Formats for Neflix, Hulu, iTunes, and Amazon

Learn About Legal Compliance with 3Play


Companies everywhere are creating accessible video.

See our case studies →

“3Play Media enables T-Mobile to meet fast approaching deadlines and deliver high quality closed captions. The support team is very responsive and show that they care about the quality and efficiency of their services. I highly recommend 3Play Media to video publishers looking for professional transcription services with a partner that is easy to do business with.”

Josh Rowin l Manager
T-Mobile Logo

This American Life saw a 6.68% increase in unique visitors after adding transcripts.

PLY media
Discover Digital Networks saw an 13.48% increase in views within 14 days of adding captions.

Dell logo
Dell captured 20% more customers after adding captions to videos.


View Captioning Plans

Get started with closed captioning

Easier workflows, 5-star support, and true 99% accuracy are just a click away!