Zoom Integration Setup 🔧

The following steps will help you link Zoom to a 3Play Media project in order to create Live Auto Captions for Zoom webinars and meetings.

collection of people organizing their tasks

Before starting, make sure the Zoom account “owner” designates the Zoom account “admins.” To Live Caption Zoom meetings, your Zoom account must a paid, Pro account with Hosting capability. For Webinar Live Captions, the Zoom Pro account owner must also be a Zoom account “admin”, and have a webinars license.

NOTE: In order to link a 3Play Media project with a Zoom account, the user must either have the admin or owner roles in Zoom for that Zoom account. The Zoom account cannot be a Basic Account.

➡️ Step 1: Log in to 3Play Media


3play media login page

Open an internet browser and log into 3Play Media.


➡️ Step 2: Navigate to New Linked Account


3play media account linked accounts in the account system


After logging into 3Play Media, click Upload Media located on the My Files page. By default, you will be directed to Upload > From Computer.

After clicking Upload Media click on Linked Account and from the drop-down menu that appears click +New Linked Account.


➡️ Step 3: Select Zoom


3Play Media select an account page with a list of video platforms that 3Play integrates with

Note: You must have Admin access to the Zoom account in order to link it to your 3Play Media account.


➡️ Step 4: Sign in to Zoom


Zoom sign in page

Once the Zoom logo is clicked you will be redirected to sign into Zoom. 

Any user with the linked Zoom account can schedule auto captions for Zoom meetings and webinars.

After signing into Zoom you will be redirected to a page where you are prompted to install the 3Play Media app from the Zoom Marketplace. Confirm to authorize the installation of the 3Play Media app within your Zoom account.

You will then be redirected back to the 3Play Media Linked Account page. 


➡️ Return to Full Zoom Live Auto Captioning How-To Guides



Add Captions to Zoom Recordings

How-To Guide: Learn how to add captions and transcripts to Zoom Video Conference Recodings.

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